Floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
When receiving your refrigerator and/or freezer, the delivery team will:
Unbox and remove exterior packaging
Remove the fridge door and reinstall it if required to bring the unit inside
Place the item in the room and location of choice.
Connect the refrigerator waterline to an existing waterline located behind the refrigerator
Remove and re-attach handles and doors to complete delivery, as needed.
Align the doors as required.
Level the product as required.
Disposal of delivery garbage.
For an additional charge, a door swing service may be available for purchase.
Large built-in refrigerators which require anti-tip bracket installation will not be unboxed.
Please note that delivery teams cannot complete the following services for any delivery.
We cannot Install manufacturer-provided "anti-tip" or other stability device.
We cannot Install, kick plates, trim kits or casters.
Haul-Away / Appliance Relocation
Delivery Teams will only haul away units that are fully disconnected from all water, ventilation, and electrical connections before the team's arrival.
At the customer's request, a unit may be relocated inside the customer's home 1-for-1 as long as there is no risk or property damage and the unit is unstacked, uninstalled, and ready to be moved.
Haulaway units are 1-for-1 and must be the same size or smaller than the delivered appliance.
All haul-away units must not pose any health or biohazard risk.
Haul-away unit(s) cannot be returned to you once removed.
CAS haulaway will not reschedule an appointment for any appliance move or removal that is not completed on the day of delivery.
Yes! For the more complex jobs, CAS offers disconnection of your old unit and installation of your new unit for the following:
• Dishwashers • Gas Ranges • Gas Dryers
All other advanced installation services are available through an approved provider. Please visit https://quicktask.com/ for more information
Services Provided:
Microwave Installation
Wall oven Installation
Cooktop Installation
Ventilation Installation
Electric Ranges
All CAS Delivery Services Include
Real time live tracking on day of delivery
floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
When receiving your electric range, the delivery team will:
Unbox and remove exterior packaging
Place the item in the room and location of choice.
Set electric burners in place.
Installation of legs on Ranges (Except Blue Star)
Level range as required.
Plug in freestanding electric range (existing 220v outlet)
Disposal of delivery packaging.
Services Not Provided.
We cannot Install manufacturer-provided "anti-tip" or other stability device.
We cannot Install kick plates, trim kits or casters.
Drop-in ranges (cooking surface is wider than cabinet) requires custom installation. Select Bosch ranges only. CAS recommends Quick Contractors. 1-877-694-3909
Washing Machines & Steam Washing Machines
All CAS Delivery Services Include;
Real time live tracking on day of delivery
Floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
Unbox and remove exterior packaging
Place the item in the room of choice.
Remove shipping bolts or rods once defrocked
Disposal of delivery garbage.
If the installation service is added, the service includes
Leveling of Washer
Standard Installation includes two (6’) new braided hoses.
Standard drain hose installation
Perform hose leak test
Connect drain hose to the existing drain
Stack new CAS laundry units if a compatible stacking kit is purchased and on site during delivery.
Laundry units will be mounted on the Laundry pedestal if compatible units are purchased at CAS and on site during delivery.
Blomberg and Bosch installations MUST only be done with the hoses that come with the appliance.
Steam washers do not require Y Connectors.
Services Not Provided.
We cannot complete stacking any old appliance on any new appliance (including pedestals).
Reverse washer or dryer door
We cannot complete unstacking laundry in the cx home (unless the team is hauling it away).
We cannot complete an installation on any Gas Dryer.
We cannot complete stacking any old appliance on any new appliance (including pedestals)
The delivery team will not stack units using old stacking kits; kits must be new.
We cannot cut or alter any hoses or ducts during installation.
We cannot complete removal of drain caps on new builds.
We cannot cut or alter the manufacturer's attachments
Yes, 2 Standard 6' Stainless Steel Washer Fill Hoses are included when customers order a washer installation . Custom options are not available.
Gas Ranges
All CAS Delivery Services Include
Real time live tracking on day of delivery
floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
When receiving your gas range, the delivery team will:
Unbox and remove exterior packaging
Place the item in the room of choice.
Disposal of delivery garbage.
Leave grates and burners in packaging.
Level range as required.
Installation of legs on Ranges (Except Blue Star).
Drop-in ranges (cooking surface is wider than cabinet) requires custom installation.
CAS offer gas range connection service for as low as $179, add to cart to view service or contact customer service
Services Not Provided.
We cannot Install manufacturer-provided "anti-tip" or other stability device.
We cannot Install handles, kick plates, trim kits or casters.
We cannot remove house doors that are installed with screws (screen doors / storm doors etc.).
We cannot remove of railings or stair lifts.
Team will not lift appliances over obstacles including but not limited to islands, railings, chair lifts, etc.
Perform carpentry work (removing banisters drilling into recipient's walls or floors, etc.).
Perform electrical work (changing fuses, wiring within an electrical outlet).
The delivery team will not allow the recipient to carry Merchandise or assist with
Cut or alter the manufacturer's attachments.
*More than 3 flights of stairs – By law, we cannot request any team\s to complete a delivery requiring them to climb more than 3 flights.
Dishwashers
All CAS Delivery Services Include
Real time live tracking on day of delivery
floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
When receiving your dishwasher, the delivery team will:
Place the dishwasher in the room of choice in the box.
CAS offers dishwasher installation for as low as $159, Add products to cart to view services offered or contact sales.
As a note; Every dishwasher must pass quality checks, including running every single one with water before leaving the factory.
If your new dishwasher has some water inside the tub or if there is water dripping from the drain hose, this is normal.
Electric Dryers
All CAS Delivery Services Include
Real time live tracking on day of delivery
floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
Unbox and remove exterior packaging.
Place the item in the room of choice.
Disposal of delivery garbage.
If installation is added the delivery team will also:
Installation includes a standard (5’) Aluminum foil dryer vent and two clamps .
Connect dryer vent to dryer existing home ventilation system.
Leveling of dryer.
Plug in and perform power on test (existing 240v outlet).
Stack new CAS laundry units if a compatible stacking kit is purchased and on site during delivery.
Laundry units will be mounted on the Laundry pedestal if compatible units are purchased at CAS and on site during delivery.
Steam Dryersrequire an additional Y Connector ($34.99 @CAS - W10623830) which must be added to the order prior to delivery.
Services Not Provided
We cannot complete stacking any old appliance on any new appliance (including pedestals).
GAS Dryers
All CAS Delivery Services Include
Real time live tracking on day of delivery
floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
Unbox and remove exterior packaging.
Place the item in the room of choice.
Disposal of delivery garbage.
If installation is added the delivery team will also:
Installation includes a standard (5’) Aluminum foil dryer vent and two clamps .
Connect dryer vent to dryer existing home ventilation system.
Leveling of dryer.
Stack new CAS laundry units if a compatible stacking kit is purchased and on site during delivery.
Laundry units will be mounted on the Laundry pedestal if compatible units are purchased at CAS and on site during delivery.
Steam Dryersrequire an additional Y Connector ($34.99 @CAS - W10623830) which must be added to the order prior to delivery.
Services Not Provided
We cannot complete installation by connecting the Gas Dryer to a Gas line.
We cannot reverse the dryer door
The delivery team will not stack units using old stacking kits or appliances. (including pedestals)
CAS offer gas range connection service for as low as $179, add to cart to view service or contact customer service
Electric Dryers
All CAS Delivery Services Include
Real time live tracking on day of delivery
floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
If the drying machine is to be delivered with no installation the team will only:
Unbox and remove exterior packaging.
Place the item in the room of choice.
Disposal of delivery garbage.
If installation is purchased (Fee $15), the delivery team will also:
Installation includes a standard (5’) Aluminum foil dryer vent and two clamps .
Connect dryer vent to dryer existing home ventilation system.
Leveling of dryer.
Plug in and perform power on test (existing 220v outlet).
Stack new CAS laundry units if a compatible stacking kit is purchased and on site during delivery.
Laundry units will be mounted on the Laundry pedestal if compatible units are purchased at CAS and on site during delivery.
Steam Electric Dryers require an additional Y Connector ($34.99 - Y Connector) which must be purchased prior to delivery.
Services Not Provided
The delivery team will not disconnect or unstack old units; old units must be disconnected in advance.
We cannot complete stacking any old appliance on any new appliance (including pedestals).
Built-in Appliances
All CAS Delivery Services Include
Real time live tracking on day of delivery
Floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
Built-in appliances such as Microwaves, Ventilation units, Cooktops, and Wall-ovens will be left in the box.
The delivery team will:
Place the item in the room of choice in box.
For custom installation CAS recommends Quick Contractors. 1-877-694-3909
Services Not Provided.
We cannot install the appliance
We cannot unbox the item
Services Not Provided.
We cannot install the appliance
We cannot unbox the item
Built-in Appliances
All CAS Delivery Services Include
Real time live tracking on day of delivery
Floor runners and protective equipment to ensure your items are delivered with the utmost care and respect for your home.
Built-in appliances such as Microwaves, Ventilation units, Cooktops, and Wall-ovens will be left in the box.
The delivery team will:
Place the item in the room of choice in box.
Services Not Provided.
We cannot install the appliance
We cannot unbox the item
For custom installation CAS recommends Quick Contractors. 1-877-694-3909