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Canadian Appliance Source

Ottawa West

Serving Nepean, Ottawa, Kanata, Orleans, Gatineau, and surrounding areas.

1547 Merivale Rd.
Nepean, ON  K2G 4V3

Showroom Hours

Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM

Sales Line

Direct showroom line for sales:
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care

Before Delivery 1-833-227-0500
After Delivery 1-866-282-8856

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Interac® Online.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries

For orders scheduled to be delivered today, February 24, call:

Pickup Location and Hours

Note that the pickup location is not at the showroom.

55 Banton St.
Ottawa, ON  K1G 6X8

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Pickup Not Available
Sunday Pickup Not Available

Sales Representatives

Dan Thorenton

Dan was born and raised in North Gower, Ontario. Dan has been in the appliance industry for over 15 years and is a hockey fan.

(613) 224-5900 x304

[email protected]

Mon Tue Wed Thu Fri Sat Sun

Away on February 25.

Som Phamisith

Som was raised in Ottawa, Ontario where he currently resides.
Som has been in the appliance industry for over 13 years and is an avid New England Patriots fan.

(613) 224-5900 x310

[email protected]

Mon Tue Wed Thu Fri Sat Sun

Kenana Rosen

Languages: English

I am a wife, mother, and pet lover who has lived in Ottawa for over 20 years. I enjoy going to the gym and spending time with my family. Appliances aren't just getting smarter these days, they are getting more stylish. My experience in home design will assist you with incorporating the latest smart appliances into your home.

(613) 224-5900 x353

[email protected]

Mon Tue Wed Thu Fri Sat Sun

Alex Polak

Born in Seoul Korea, adopted and raised in Kemptville, Ontario. Living in Ottawa since 2001.
Over 10 years of appliance experience and loves cooking.
Avid hockey and football fan.
His wife, daughter and son are the reason he wakes up in the morning.

(613) 224-5900 x308

[email protected]

Mon Tue Wed Thu Fri Sat Sun

Chris Groleau

Languages: English

Chris was born and raised in Ottawa. Chris has been in retail for 16 years and selling appliances for the last 5 years. He has a bright smile and a cheerful attitude that will make your shopping experience a joy.

(613) 224-5900 x309

[email protected]

Mon Tue Wed Thu Fri Sat Sun

Brendan Donohue

I was born and raised in the west end of Ottawa. With over 15 years of sales experience, I look forward to finding you the best appliance package to suit all of your needs and save you money while doing it.
I am passionate about running, cooking and enjoying the outdoors.
Not only am I a pro when it comes to helping you through your buying experience but I can also tell you where the best running trails are in the Ottawa area.

(613) 224-5900 x297

[email protected]

Mon Tue Wed Thu Fri Sat Sun

Jamie Malamud

Languages: English, French

I have been selling appliances for over ten years now, my experience has given me a good understanding of the appliance industry. I would be happy to help you find the right appliances for your home.

(613) 224-5900 x306

[email protected]

Mon Tue Wed Thu Fri Sat Sun


West Ottawa’s home appliance shoppers all come to the same conclusion.


The showroom to visit for the best range of home appliance brands, prices and styles is the Canadian Appliance Source showroom in Emerald Plaza at Merivale Road and Meadowlands Drive W in West Ottawa, Ontario.


Serving Napean, Kanata, Orleans, Gatineau and the surrounding areas with quality fridges, refrigerators, ovens, dishwashers, ranges, microwave ovens, washing machines, washers and dryers. Canadian Appliance Source presents shoppers with options they won’t find anywhere else.


Right off the bat, visitors to our showroom notice the robust brand selection. Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, KitchenAid, Frigidaire, Electrolux, JennAir, Monogram and Thermador are all well-represented. And within those brand families, a range of price points exist so shoppers can get the brands they want at prices they can afford.


We can do this because we take the time to research the leading home appliance brands and ascertain where the best value is up and down their lineups. We also take style into account when we make our selection because we appreciate that form and function are equally critical when choosing an appliance for your home, especially given how the size of a home appliance can dominate the look of a room.


The due diligence we exercise helps us understand the best features and benefits of every appliance we sell. And because we take the time to dig deep into each feature and benefit, we’re able to clearly and simply explain each one to customers. As part of our research, we also looked into how other home appliance retailers present options to their customers and the difference is clear: our knowledge adds more value to the decision-making process.


Home appliances matter more than the jobs they perform


Think about kitchen appliances. The fridge keeps food cold, the microwave oven warms food up, the oven/stove helps you make meals out of ingredients and the dishwasher helps you clean up and prepare for the next visit to the kitchen.


That’s one way to look at it. Here’s another:

A good fridge has the space and flexibility to let you get a bit experimental at the grocery store and in the kitchen. It has more space for fruits and vegetables, Tupperware containers full of pre-made meals and different kinds of wine to pair with said meals.


A good microwave lets you prepare weekday meals faster and better, giving you more time to spend with your partner and children after a long day.


A good oven/stove makes you feel less like a line cook and more like a chef. This gives you the confidence to push yourself towards making more ambitious meals and having more fun in the kitchen, which gives you the motivation to do even more of it. That leads to fewer take-out meals and more money saved in the long run.


A good dishwasher is the ultimate time-saver, because who wants to wash dishes before washing them? Wouldn’t that time be better spent at the table with your family or your dinner guests? We think so.


The customers we serve

West Ottawa has a large number of builders, contractors, designers and tradespeople (we call them our corporate customers), and for them, our location couldn’t be better. We’re next door to C&M Textiles, which has become quite the popular contractor/designer spot for fabrics. So you can do your home appliances and your colour splashes in one shot. And for super busy corporate customers who are used to eating lunch quickly  and running to the next job site or appointment, the local options are numerous and diverse:  just about any style of food you’d ever want along Merivale.


Homeowners and renters (we call them consumer customers) also find our West Ottawa showroom’s location convenient. It’s easy to get to from all over Napean, Kanata, Orleans, Gatineau and the surrounding areas. If you can get to 417 and Maitland Avenue, we’re about 10 minutes south, and we have parking. A team of sales reps will be ready to help you shop for appliances that fit your home and your lifestyle.


The Canadian Appliance Source Difference


It’s a laser focus on home appliances. We don’t sell anything else so we spend all our time and energy on being the very best resource for leading appliances and information that will help our customers make the best decisions. This includes getting them to think about their own lifestyles, preferences and spaces, and sending them away more knowledgeable about how to choose home appliances and more able to weigh the benefits of each option against each other.


Another difference is how we define the term “best brand,” because it’s different than a lot of other places that sell home appliances — especially the big-box retailers and department stores. To them, the “best brand” is the one on promotion right now because it’s good for them. We focus on what’s good for our customers specifically; and sometimes that has nothing to do with reviews, popularity or price. None of those numbers matter. What matters is what our customers get for what they’re paying, and whether what they’re getting is of benefit to them. That’s the definition of value, and the brand that offers you the best value is the best brand for you. It’s that simple.



Customers are impressed by our approach


The first part of our conversation with new customers has nothing to do with home appliances and everything to do with the customer themselves and what they value. We do this because everyone values something different in the things they buy: It could be efficiency, price, style, brand or something else entirely. But we can’t build a home appliance plan until we know that.


From there, we talk about the kitchen or laundry room the new home appliance is going to live in. We discuss the size, the look and the desired feel of the space, and how the home appliance or appliances in question will improve it functionally and visually.


And don’t worry if you don’t have answers to the questions we ask. Part of our job is to help you figure out those answers, so we ask leading questions that get you thinking and brainstorming. But if you want to show up extra prepared to have those conversations, we suggest spending a bit of time on our website, reviewing our brands, reading the descriptions and thinking about what’s important to you.


If you’re a returning customer, welcome back and know that we haven’t forgotten about you. We keep detailed dossiers on all our customers so we can skip all the preliminary discovery and go straight to the recommendation phase. If your preferences or life situation has changed, be sure to let us know so we can update our information. What we don’t want is a situation where we send a customer home with an appliance that doesn’t jibe with them.


The area


We’re located in Emerald Plaza in Borden Farm in southwest Ottawa — on Merivale Road between Meadowlands Drive East and Capilano Drive. It’s just north of Merivale Mall, home to Marshalls and Shoppers Drug Mart where you can get stuff done before or after you shop for home appliances. Merivale also has a Planet Fitness so you can work up a sweat as you consider your home appliance options.


If you’re here during the lunch or dinner rush, you have all kinds of choice. Your quick-serve options include Harvey’s, Pizza Pizza and Subway. And if you want to take a load off, you can do it at the Four Seasons Cookhouse, Red Lobster, Sea King Seafood, the Merivale Noodle House and so many others. These restaurants are all kid-friendly too, so if you had to bring the little ones along to shop for home appliances, you can reward them with a yummy meal out (assuming they earn it).


And not too far up the road is the area’s Fabricland. Designers who come here for their appliance shopping find this super handy.  



Final point about this website


It’s a wealth of home appliance information; about the brands, the products, the best ways to use them and what you can expect from them.


What you won’t see on our website is the feeling of safety you’ll have in our showroom. We’ll never tell you what to buy or what you should have. Instead, we’ll lay out the options honestly, give you our recommendations based on what we know and support any decision you make because we know it will have been made from a position of knowledge.


That’s the Canadian Appliance Source promise. It’s true at every location of ours across the country, and it’s especially true in our West Ottawa showroom.


We look forward to seeing you soon.