Ottawa
Appliance Store

(West)
Serving Nepean, Ottawa, Kanata, Orleans, Gatineau, and surrounding areas.

Canadian Appliance Source

1547 Merivale Rd.
Nepean, ON  K2G 4V3

Store Hours


Labour Day - Closed
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

Sales Line


Direct showroom line for sales:
(613) 224-5900
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care


Before Delivery 1-833-227-0500
After Delivery 1-866-282-8856

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Visa®/Mastercard® Debit.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries


For orders scheduled to be delivered today, September 2, call:

Pickup Location and Hours

Note that the pickup location is not at the showroom.


55 Banton St.
Ottawa, ON  K1G 6X8

Labour Day
Monday Pickup Not Available
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Pickup Not Available

Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa

Sales Representatives

Sales Staff

Mohammed Abdella

Languages: Arabic, English

(613) 224-5900 x326

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Som Phamisith

Luxury Appliance Specialist

(613) 224-5900 x310

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Brendan Donohue

(613) 224-5900 x297

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Alex Polak

Luxury Appliance Specialist

(613) 224-5900 x308

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Kenana Rosen

Languages: English

(613) 224-5900 x353

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Jamie Malamud

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x306

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Marc Prieur

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x317

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Dan Thorenton

Luxury Appliance Specialist

(613) 224-5900 x304

[email protected]

Mon Tue Wed Thu Fri Sat Sun

What you can expect at our Ottawa appliance store

 

West Ottawa’s home appliance shoppers all come to the same conclusion.

 

The showroom to visit for the best range of home appliance brands, prices and styles is the Canadian Appliance Source showroom in Emerald Plaza at Merivale Road and Meadowlands Drive W in West Ottawa, Ontario.

 

Serving Napean, Kanata, Orleans, Gatineau and the surrounding areas with quality fridges, refrigerators, ovens, dishwashers, ranges, microwave ovens, washing machines, washers and dryers. Canadian Appliance Source presents shoppers with options they won’t find anywhere else.

 

Right off the bat, visitors to our showroom notice the robust brand selection. Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, KitchenAid, Frigidaire, Electrolux, JennAir, Monogram and Thermador are all well-represented. And within those brand families, a range of price points exist so shoppers can get the brands they want at prices they can afford.

 

We can do this because we take the time to research the leading home appliance brands and ascertain where the best value is up and down their lineups. We also take style into account when we make our selection because we appreciate that form and function are equally critical when choosing an appliance for your home, especially given how the size of a home appliance can dominate the look of a room.

 

The due diligence we exercise helps us understand the best features and benefits of every appliance we sell. And because we take the time to dig deep into each feature and benefit, we’re able to clearly and simply explain each one to customers. As part of our research, we also looked into how other home appliance retailers present options to their customers and the difference is clear: our knowledge adds more value to the decision-making process.

 

Home appliances matter more than the jobs they perform

 

Think about kitchen appliances. The fridge keeps food cold, the microwave oven warms food up, the oven/stove helps you make meals out of ingredients and the dishwasher helps you clean up and prepare for the next visit to the kitchen.

 

That’s one way to look at it. Here’s another:

A good fridge has the space and flexibility to let you get a bit experimental at the grocery store and in the kitchen. It has more space for fruits and vegetables, Tupperware containers full of pre-made meals and different kinds of wine to pair with said meals.

 

A good microwave lets you prepare weekday meals faster and better, giving you more time to spend with your partner and children after a long day.

 

A good oven/stove makes you feel less like a line cook and more like a chef. This gives you the confidence to push yourself towards making more ambitious meals and having more fun in the kitchen, which gives you the motivation to do even more of it. That leads to fewer take-out meals and more money saved in the long run.

 

A good dishwasher is the ultimate time-saver, because who wants to wash dishes before washing them? Wouldn’t that time be better spent at the table with your family or your dinner guests? We think so.

 

The customers we serve

West Ottawa has a large number of builders, contractors, designers and tradespeople (we call them our corporate customers), and for them, our location couldn’t be better. We’re next door to C&M Textiles, which has become quite the popular contractor/designer spot for fabrics. So you can do your home appliances and your colour splashes in one shot. And for super busy corporate customers who are used to eating lunch quickly  and running to the next job site or appointment, the local options are numerous and diverse:  just about any style of food you’d ever want along Merivale.

 

Homeowners and renters (we call them consumer customers) also find our West Ottawa showroom’s location convenient. It’s easy to get to from all over Napean, Kanata, Orleans, Gatineau and the surrounding areas. If you can get to 417 and Maitland Avenue, we’re about 10 minutes south, and we have parking. A team of sales reps will be ready to help you shop for appliances that fit your home and your lifestyle.

 

The Canadian Appliance Source Difference

 

It’s a laser focus on home appliances. We don’t sell anything else so we spend all our time and energy on being the very best resource for leading appliances and information that will help our customers make the best decisions. This includes getting them to think about their own lifestyles, preferences and spaces, and sending them away more knowledgeable about how to choose home appliances and more able to weigh the benefits of each option against each other.

 

Another difference is how we define the term “best brand,” because it’s different than a lot of other places that sell home appliances — especially the big-box retailers and department stores. To them, the “best brand” is the one on promotion right now because it’s good for them. We focus on what’s good for our customers specifically; and sometimes that has nothing to do with reviews, popularity or price. None of those numbers matter. What matters is what our customers get for what they’re paying, and whether what they’re getting is of benefit to them. That’s the definition of value, and the brand that offers you the best value is the best brand for you. It’s that simple.

 

 

Customers are impressed by our approach

 

The first part of our conversation with new customers has nothing to do with home appliances and everything to do with the customer themselves and what they value. We do this because everyone values something different in the things they buy: It could be efficiency, price, style, brand or something else entirely. But we can’t build a home appliance plan until we know that.

 

From there, we talk about the kitchen or laundry room the new home appliance is going to live in. We discuss the size, the look and the desired feel of the space, and how the home appliance or appliances in question will improve it functionally and visually.

 

And don’t worry if you don’t have answers to the questions we ask. Part of our job is to help you figure out those answers, so we ask leading questions that get you thinking and brainstorming. But if you want to show up extra prepared to have those conversations, we suggest spending a bit of time on our website, reviewing our brands, reading the descriptions and thinking about what’s important to you.

 

If you’re a returning customer, welcome back and know that we haven’t forgotten about you. We keep detailed dossiers on all our customers so we can skip all the preliminary discovery and go straight to the recommendation phase. If your preferences or life situation has changed, be sure to let us know so we can update our information. What we don’t want is a situation where we send a customer home with an appliance that doesn’t jibe with them.

 

The area

 

We’re located in Emerald Plaza in Borden Farm in southwest Ottawa — on Merivale Road between Meadowlands Drive East and Capilano Drive. It’s just north of Merivale Mall, home to Marshalls and Shoppers Drug Mart where you can get stuff done before or after you shop for home appliances. Merivale also has a Planet Fitness so you can work up a sweat as you consider your home appliance options.

 

If you’re here during the lunch or dinner rush, you have all kinds of choice. Your quick-serve options include Harvey’s, Pizza Pizza and Subway. And if you want to take a load off, you can do it at the Four Seasons Cookhouse, Red Lobster, Sea King Seafood, the Merivale Noodle House and so many others. These restaurants are all kid-friendly too, so if you had to bring the little ones along to shop for home appliances, you can reward them with a yummy meal out (assuming they earn it).

 

And not too far up the road is the area’s Fabricland. Designers who come here for their appliance shopping find this super handy.  

 

 

Final point about this website

 

It’s a wealth of home appliance information; about the brands, the products, the best ways to use them and what you can expect from them.

 

What you won’t see on our website is the feeling of safety you’ll have in our showroom. We’ll never tell you what to buy or what you should have. Instead, we’ll lay out the options honestly, give you our recommendations based on what we know and support any decision you make because we know it will have been made from a position of knowledge.

 

That’s the Canadian Appliance Source promise. It’s true at every location of ours across the country, and it’s especially true in our West Ottawa showroom.

 

We look forward to seeing you soon.

 

 

  • Frequently Asked Questions
  • Does your Ottawa store offer white glove delivery?
    Yes, we provide white glove delivery services for your convenience.
  • Are there any ongoing promotions?
    Yes, visit our promotions page on the website for current offers and discounts. We frequently update them to provide the best value.
  • Can I just walk-in or does your appliance store in Ottawa require an appointment or
    You can schedule an appointment before visiting by calling our store phone number or feel free to walk in to our store during business hours
  • Does you Ottawa location offer appliance financing
    Yes we offer financing at competitive rates
  • Can you hold my appliances until our house is built?
    Yes we can

Ottawa Appliance Store Ratings

 
4.5
 
3561 Reviews
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
Great experience from start to delivery. The GE fridge we first saw was just what we were looking for. The price was excellent and Marc was very helpful in processing the sale and arranging for almost immediate delivery way outside Ottawa. Delivery went smoothly and quickly and right on schedule - couldn't ask for anything more!
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5.0
Canadian Appliance Source Ottawa
We are very pleased with the service provided by CAS over the last few days. We found ourselves without the use of our main refrigerator that we had purchased there about eight years ago. A quick phone call on a Friday was made as to verify if that the size specifications still existed in the current selection of models. A live person( Raj ) answered my call and was able to find our original purchase agreement from 2017 to verify that three current models would be appropriate for our space. On Saturday my spouse went into the Merivale location and met (Alex ) who guided her with patience about the models available so she decided to go ahead with her purchase which to our surprise was available to be delivered Monday afternoon. The two burly guys who arrived at our door (forgot their names ) helped to dismantle the old refrigerator an LG that failed us only after eight years . It was a slightly too big to take out in one pierce and with out complaint dismantled and reassembled it then dismantled and reassembled the new French door GE model and placed it precisely in front of it’s location in our kitchen. Overall my spouse and I are pleasantly surprised by the professionalism displayed over the last few days and impressed by the speed about how everything came together. John and Beatriz
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5.0
Canadian Appliance Source Ottawa
My wife and I had a great experience shopping here for a new fridge and stove. Special thanks to Marc Prieur, who provided excellent service and expertise throughout the whole process.
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5.0
Canadian Appliance Source Ottawa
A trustworthy and reliable team at this location. I've bought many appliances here from Kenana. A huge thank you to Brandon, though I was not his customer he helped me to the fullest extent in Kenana's absence, much appreciated!
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5.0
Canadian Appliance Source Ottawa
The salesman was attentive and very helpful. The delivery was smooth and complete. The stove works great! Thank you.
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5.0
Canadian Appliance Source Ottawa
This is the best place to get household appliances. My parents stove was on its last leg and I took my parents to Canadian Appliance Source to look at stoves. We had tried a different store, but their selection wasn't the best. There were so many choices CAS that I didn't know where to start. I told one of the associates, Mohammed, what i was looking for, a stovetop (non coil) with analog dials, no fancy bells and whistles, and showed me the perfect stove. Got everything taken care of, delivered in three days, and they hauled the old one away. Thank you so much CAS, you made this process so much less stressful.
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5.0
Canadian Appliance Source Ottawa
I had to replace my fridge that suddenly stopped working. I looked at other retailers but I found CAS so easy to work with! Competitive prices, great staff support, very informative , easy live tracking delivery and prompt service . I didn’t have to wait a week. I got my fridge in 2 days! I really love my new fridge and I am so happy! Highly recommended!!!
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4.0
Canadian Appliance Source Ottawa
We knew what we wanted in a refrigerator for the basement. Dan quickly gave us our options. We chose, signed the papers, paid the money and we were in and out in less than 30 minutes. Pickup of our old unit and delivery of the new unit was courteous and professional in even less time.
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5.0
Canadian Appliance Source Ottawa
Wonderful service. Very knowledgeable of the various appliance lines. Friendly helpful.
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
Helpful staff and good prices/selection
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5.0
Canadian Appliance Source Ottawa
I had an issue with the bottom rack of my new LG dishwasher, but I’m happy to say it has now been resolved. The technician, Kaies, replaced the rack and was very helpful and professional. Thank you, Kaies and CAS, for taking care of the issue!
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5.0
Canadian Appliance Source Ottawa
Brendan was very helpful and got us a great product with a very fast delivery date which was important as our previous dryer had ceased working because of a flood. Unfortunately the product arrived damaged and could not be used. We went back to the store and Mark was able to help us as Brendan was not available for the balance of the day and time was of the essence. He got us the quickest possible delivery date. This delivery went on without a hitch. As a result of this excellent service by all, I have recommended this store to 2 people.
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5.0
Canadian Appliance Source Ottawa
Kenana made it a pleasure ordering our appliance, she arranged for the delivery and pickup of the old appliance, and the truck crew effected the pickup and delivery right on time. Can't see how this experience could be improved. Thanks!
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5.0
Canadian Appliance Source Ottawa
I really appreciate that there was no pressure in buying an item in a rush and the knowledge and respect I was given by Mr Phamisith and looking forward for my next purchase at CAS
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5.0
Canadian Appliance Source Ottawa
We ordered online via the website. The refrigerator we wanted was only available 5 weeks later, but a similar version was in stock, and delivered within two days. Customer service telephone staff helpfully pointed this out and quickly adjusted our online order. White glove haul away and delivery was excellent and on time. They efficiently removed the fridge doors to allow clearance.
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5.0
Canadian Appliance Source Ottawa
Pleasant, well organized, and quick service. I wouldn't hesitate to recommend them.
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
Salesman was very nice & helpful. We got the freezer the first day after holiday.
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5.0
Canadian Appliance Source Ottawa
Jamie was very polite, efficient and well informed about the process of buying and the delivery of my new dryer. Thank you CAS and Jamie M.
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5.0
Canadian Appliance Source Ottawa
Received great service at the store and courteous and efficient delivery of the appliances. Hats off to Kenana for her knowledge and advice.
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5.0
Canadian Appliance Source Ottawa
Very efficient with both sales and delivery.