Ottawa
Appliance Store

(East)
Serving Ottawa, Nepean, Kanata, Orleans, Gatineau, and surrounding areas.

Canadian Appliance Source

100 Trainyards Dr.
Ottawa, ON  K1G 3S2
(Near Walmart off Railmarket Private)

Store Hours


Thanksgiving - Closed
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

Sales Line


Direct showroom line for sales:
(613) 627-3412 OPEN
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care


Before Delivery 1-833-227-0500 OPEN
After Delivery 1-866-282-8856 OPEN

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Visa®/Mastercard® Debit.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries


For orders scheduled to be delivered today, October 6, call:

Pickup Location and Hours

Note that the pickup location is not at the showroom.


55 Banton St.
Ottawa, ON  K1G 6X8

Thanksgiving
Monday Pickup Not Available
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Pickup Not Available

Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa

Sales Representatives

Sales Staff

Inder Saini

Languages: English, Hindi, Punjabi, Urdu

Luxury Appliance Specialist

(613) 627-3412 x464

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Paul Sabourin

Languages: English, French

(613) 627-3412 x315

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Louis Samonas

Languages: Greek, English

Luxury Appliance Specialist

(613) 627-3412 x307

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Jeffrey Payer

(613) 627-3412 x324

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Joshua Rennalls

Languages: English

(613) 627-3412 x937

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Graham Schropp

Languages: English, French

(613) 627-3412 x312

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Ahmed Sabra

Languages: Arabic, English

Luxury Appliance Specialist

(613) 627-3412 x316

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Derek Helmer

Languages: English, French

(613) 627-3412 x314

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓

What you can expect at our Ottawa appliance store

 

Well-trafficked for a reason:

Home appliance showroom in East Ottawa, Ontario, Canada

 

On Industrial Avenue in Ottawa, Ontario, nine minutes from Byward Market, is where you’ll find the Canadian Appliance Source showroom. From this location, we serve Ottawa, Gatineau, Vanier and the area south of the 417.

 

Corporate customers in Ottawa, Gatineau, Vanier and the rest of the valley who shop for home appliances find our neighbourhood particularly convenient. We share Industrial Avenue with businesses like Alexanian Floor and Carpet, Solutions for storage and Bed Bath & Beyond. Floors, lights, shelves and looks are all available here, so a trip for a new fridge, oven, range, microwave oven, dishwasher, washing machine and dryer could turn into more.

 

Consumer customers find our location equally convenient for the same reasons, especially when they’re renovating their homes. It’s hard enough to squeeze store visits into a busy schedule, so having them all together is a real win. You could redo a room (or an entire condo) in one visit.

 

Being so close to the 417, we’re easy to get to from anywhere in Ottawa. You can park easy and feel ease of mind in the store as soon as you talk to one of our sales reps.

 

 

Speaking of the sales reps, they’re what makes us different

 

Our selection of dishwashers, fridges, refrigerators, stoves, ovens and ranges, microwaves, washing machines, electrical dryers and washer/dryer combos is impressive. So too is the brand selection; we carry the best from Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, KitchenAid, Frigidaire, Electrolux, JennAir, Monogram, Thermador and more.

 

This is definitely different than the selection you’d find anywhere else. But it’s not what makes us different because other home appliance retailers could just as easily pay the kind of attention to breadth that we do and have done since we opened.

 

What really makes us different is the way our sales teams are prepared to help you make the right decisions. We ask meaningful questions to get meaningful answers from customers and vendors. It’s how we know what brands to put forward and what recommendations to make.

 

We want you to be more knowledgeable when you leave than when you came in. We want you to be more prepared to make decisions about the appliances you want for your home or property. We want you to be more aware of the prices you can expect to pay for quality appliance. But mostly, we want you to feel more confident that you or your tenants will be happy the first time they use the new appliance.

 

Other stores across Ontario (and even across Canada) don’t have the selection to please enough people, the category background to provide anything other than generic answers or the price range we have. That’s not the case here. We train our people to not be afraid to challenge clients, especially when it comes to big ticket purchases like fridges and washers/dryers.

 

Why visit Canadian Appliance Source?

 

Selection. You know there’s more than one home appliance game in town, and you want to see the best players. Selection is everything when it comes to picking your home appliances because we have to fit both your space and your lifestyle.

 

Take a stove as an example. If you cook a lot at home, you might want something with more power to bring out flavours. Alternatively, if you live alone in a condo and order in most of your meals, a small, simple and dependable stove that can warm up a store-bought apple pie is all you need.

 

Either way, you want quality. And while you’re prepared to pay for it, you’re not prepared to overpay.

 

Breadth of quality

 

Our stoves, fridges, ranges, dishwashers, washing machines and dryers are curated at every price point so you get the best value from your appliance purchase regardless of price.

 

Still in the decision-making phase? Our team of representatives can take you through the pluses and minuses of each Canadian and international home appliance brand we carry.

 

Alternatively, you can search our library of resources for the type and/or country of origin of appliance you want. 

 

How we approach you as a new customer

 

It’s all about you. Every retailer says that, but with home appliances so many unique factors inform a purchase: how they’re used, how they save energy, how they look and fit and stay working. So we get to know you and what you value: efficiency, price, value, appearance, something else? Then we learn about your home, the space you’re working with and the kind of vibe you want to create for the room in question. From there, we’ll start putting together a selection of home appliances that make sense for you.

 

How we approach you as an existing customer

 

The first thing we’ll say to you is “welcome back.” We appreciate your business and we’re thrilled you’ve chosen us again for home appliances. We saved all your information from the last time you were here, including the styles you’re partial to and the needs of your home or business. If things have changed in your situation or you want to update anything, please let us know. We’d hate to waste our time recommending home appliances to you that don’t match your reason for returning.

 

This is where our passion for home appliances comes from

 

When you think about a home appliance, you probably think first and foremost about what it does. We think about what it could do.

 

An oven, for example: it cooks food. But the right one for you could usher in a new way of eating for you and your family. Maybe it’ll be healthier or richer or more diverse; but the point is that the new oven inspire change, experimentation and growth.

 

The same could be true for a microwave oven. The right one could push you towards buying and learning how to use a crock pot because you know when you defrost and them heat up the twelfth helping of something, it’ll be just as delicious as it was when you made it. This practice of batch cooking is better for your wallet and those crazy weeknights where the kids are hungry, the boss is calling, and the thought of cooking and cleaning is making your stomach turn.

 

What about a fridge? Again, it’s pretty simple: store the food you buy. But the right fridge could re-inform what you buy and how you eat. If the fridge has more room for fresh foods like veggies and fruits, you might be more inclined to buy more of them. And if it had more space for wine, you might be more inclined to expand your collection and learn a bit more about pairings.

 

A good dishwasher with extra room and a quick cycle mean less time loading and unloading, and less chance of missing something funny your kid says because your back was turned.

 

And what about a good washer/dryer combo? Can it change the way you clean your clothes? No. But it might change the kind of clothes you buy yourself. You could create a new look for yourself solely based on your washing machine’s ability to protect your clothes.

 

And if any of the home appliances you wind up buying are energy efficient, you could be inspiring a relative or friend to make a similar choice. That’s how the world gets better: one green choice at a time.

 

 

The area

 

We’re located just southeast of 417 and Riverside, in Ottawa’s unofficial home of big-ticket home purchases. This Canadian Appliance Store shares the neighbourhood with Structube, Flooring Canada, Alexanian Carpet and Centennial Glass. It’s easy to get to anywhere in Ottawa.

 

The neighbourhood’s food options are diverse and numerous. You’ll find a Five Guys next door, a Kettleman’s up the road and Lebanese Palace down the street. If you’re prepared to push it even further, you’ll find some of best Japanese in the city at 168 Sushi.

 

And our proximity to downtown lets you make an eclectic day of home appliance shopping. Augment the big appliance with small, unique pieces from boutique merchants all over Ottawa.

 

The other bonus to our location is our proximity to Ottawa, Vanier and Gatineau. If you’re from one of those places, you’ll have no trouble getting here and back. And as you go back you’ll pass by a bunch of stores that offer appliances like we do. You might even go in a few of them. But what you’ll realize very quickly is that you’ll be hard pressed to find any appliance retailer with the knowledge, dedication and good ideas we have.

 

 

Prep for your visit on our website

 

You can research all the home appliance brands we carry and all the trim options you think make sense for you. You can read up on the best ways to use your new appliance to maximize its value, efficiency and life span. And you can show up at our showroom with a clearer picture of what you see your new appliance looking like. We can take it from there.  

 

That’s why Canadian Appliance Source is one of the most well-trafficked home appliance stores in Ottawa and all of Ontario.

 

 

  • Frequently Asked Questions
  • Does your Ottawa appliance store have free parking
    Yes, Our Ottawa appliance store has free ample parking available.
  • Does your Ottawa appliance store offer in home delivery in the Ottawa and surrounding area?
    Yes, Canadian Appliance Source offer white glove appliance delivery service to customers home in the Ottawa area

Ottawa Appliance Store Ratings

 
4.6
 
2405 Reviews
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5.0
Canadian Appliance Source Ottawa
The sales people helped me out immediately over the phone. The delivery people were punctual and polite.
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5.0
Canadian Appliance Source Ottawa
The service was friendly and helpful in making a decision. Thank you!
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5.0
Canadian Appliance Source Ottawa
From very beginning to delivery day service was excellent, everyone was professional and courteous. Was concerned about delivery day actual delivery time but the countdown was exceptional! Really appreciated the peace of mind.
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5.0
Canadian Appliance Source Ottawa
Great experience with Graham! Honest, efficient, and clearly very knowledgeable about the different products.
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5.0
Canadian Appliance Source Ottawa
In general, all staff who approached me were polite & informative. Graham was able to clarify details about each stove I was considering. Solid follow through via emails was much appreciated. Delivery was very quick, & efficient! Highly recommend for service, selection & price!
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5.0
Canadian Appliance Source Ottawa
Excellent prices. Friendly service. Great place to shop.
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
We were in a crunch to buy a fridge. Our sales person Graham was great. Gave us honest opinions of our options and helped us find the perfect fit. He was knowledgeable but didn’t overwhelm us with unnecessary chatter. Very helpful but not pushy. The price was fair and the delivery was fast and professional. Very happy with our experience.
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5.0
Canadian Appliance Source Ottawa
Paul at the Train yards Ottawa store was fantastic to deal with. He was very informative and helpful. I would recommend this company for any appliance purchase
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
Excellent Store to deal with, I dealt with Jeffrey Payer - wonderful experience, explained everything and was able to answer all my questions. Delivery was great, they unbox my dishwasher so I didn't have to deal with all the packaging. Ultra polite delivery driver . If I ever need another application I would head straight to Canadian Appliance Source
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5.0
Canadian Appliance Source Ottawa
Ahmed was very helpful and ensured we got the right appliances and the best price.
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5.0
Canadian Appliance Source Ottawa
We bought an Electrolux washing machine on a Monday and it was installed the next day. From sales, Joshua Rennel, to delivery everything went quickly and smoothly. I highly recommend Canadian Appliance Source.
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5.0
Canadian Appliance Source Ottawa
We received outstanding service from Jeffrey Payer at the retail store located at the Trainyards in Ottawa in the selection of our new refrigerator. Sadly, the delivery of the refrigerator the next day required a service call. We are actually grateful for that service call as it gave us the opportunity to meet the service team who not only were very competent but very patient and understanding of the issues. They also escalated to Ian from the Home Delivery Team. Under Ian's leadership, we all worked together and resolved it all. We are very happy to have met everyone. We strongly commend Ian and the service team for their diligence and having gone far beyond in giving 100% satisfaction. We will return to "Canadian Appliance Source" for our future purchases. With gratitude.
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5.0
Canadian Appliance Source Ottawa
The true test of a provider is an issue... I had a small issue with a leak on the new Bosch Dishwasher I purchased from CAS. The pre-Sales support was excellent, but the post-Sales support was even better. Micadia worked with me through the issue and was both supportive, empathetic and extremely helpful. I appreciate the full professional service from the Canadian Appliance Source and I look forward to purchasing my next home appliance from them.
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5.0
Canadian Appliance Source Ottawa
Straight forward, no salesmanship just frank pleasant information. Excellent prices and fast delivery installation.
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4.0
Canadian Appliance Source Ottawa
It's a good store if your not on the rush for delivery
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5.0
Canadian Appliance Source Ottawa
Our sales person was Inder and he was incredibly helpful with providing honest and helpful guidance with our purchase. He was very personable and respectful of our wishes, didn’t pressure us at all. Delivery of our oven went well with no product issues and they arrived in the allotted time frame. Overall a great experience.
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5.0
Canadian Appliance Source Ottawa
I bought fridge stove and its like a super duper sales of maxi mini appliance heaven on earth. I had no idea this place is real!! Dropped into the warehouse and was treated like family made a sale like it was five and dime store. Im in shock. So easy. I actually had to sit down and talk to a man who was really funny and we had a joke because I couldnt get my driver to pick up the fridge so I decided to get a delivery. Great delivery!! Thanks!! Im promoting small appliances here. Yes I am. Please do not go big. Go smart. HELP Jthe environment my friend!
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5.0
Canadian Appliance Source Ottawa
Great service from Louis. We came in with ideas on what we wanted but he changed our minds to products that were less expensive and much better for our situation. Communication around delivery and the delivery itself were great. Would strongly recommend.
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5.0
Canadian Appliance Source Ottawa
Great experience, no pressure sale tactics.
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5.0
Canadian Appliance Source Ottawa
We started our selection process one year prior to delivery due to our new construction build. Our sales representative was very patient and knowledgeable about the products, as well as what we needed to purchase for a solar system setup. Our delivery experience was excellent. We were able to track the delivery, and even though our build is located 1 km off the road in the bush with narrow roads and tight turns, the delivery team handled it without any questions or concerns. They delivered everything efficiently inside the building with no complaints. This is not our first time purchasing from Canadian Appliance, and it certainly will not be our last. Thank you for the great customer service!
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa