Quebec City
Appliance Store

Serving Québec City, Lévis, Province de Québec, and surrounding areas.

Canadian Appliance Source

1100 rue Bouvier
Ville de Québec, QC  G2K 1L9
CAS Québec

CAS Québec

2022 Consumer Choice Award for Business Excellence

Store Hours


Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

Sales Line


Direct showroom line for sales:
(581) 705-9579 OPEN
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care


Before Delivery 1-833-227-0500 OPEN
After Delivery 1-866-282-8856 OPEN

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Visa®/Mastercard® Debit.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries


For orders scheduled to be delivered today, October 28, call:

Pickup Hours


1100 rue Bouvier
Ville de Québec, QC  G2K 1L9

Monday Pickup Not Available
Tuesday 10:30 AM - 6:00 PM
Wednesday 10:30 AM - 6:00 PM
Thursday 10:30 AM - 6:00 PM
Friday 10:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Pickup Not Available

Quebec Recycling Program


Appliance recycling services are available at our Laval DC.

Find Out More »
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Sales Representatives

Sales Staff

Victor Collette

Languages: English, French

(581) 705-9579 x610

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Mackenzy Charbonneau

(581) 705-9579 x865

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Jason Vezina

Languages: English, French

Luxury Appliance Specialist

(581) 705-9579 x455

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

William St-Laurent- Thivierge

(581) 705-9579 x606

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Charles Beaudry-Prud'homme

Languages: English, French

Luxury Appliance Specialist

(581) 705-9579 x601

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Alexandre Guérin

Languages: English, French

(581) 705-9579 x867

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓

What you can expect at our Quebec City appliance store

 

Shopping for home appliances in Quebec City, Canada? You're where you need to be.

 

That's because no other home appliance retailer in Quebec City comes close to matching the range and quality of product or the levels of knowledge, passion and customer service you'll find at Center Canadian D'Électroménagers. We stand behind our lineup of fridges,refrigerators, stoves, ovens, ranges, microwave ovens, dishwashers, washing machines and dryers because we know it's the most complete and most impressive selection in Québec City, the province of Québec and really all of Canada. You'll find our showroom at 1100 rue Bouvier, right off Autoroute Félix-Lelcerc, which makes it easy to get to from all the areas we serve: Québec City, Lévis, Province de Québec and the surrounding areas.

 

But it’s plus than our selection that makes Centre Canadian D'Électroménagers the place to be: it’s the knowledge and passion our people bring to the job and to our customers every day. The knowledge comes from understanding the best features of every product we sell in our showroom and online. The passion comes through in the way they can explain how those features can positively impact your life. You’ll be hard-pressed to find that kind of combination at a big-box retailer or department store that sells home appliances as part of a much larger offering. Selling appliances is all we do, which is why we’re always thinking beyond what they are and what they do; we’re more concerned about what they mean for you.

 

Consider a dishwasher

 

We all know what it is and the job it’s built to do. But consider the kinds of dinner parties you could be hosting if your dishwasher was big enough to hold dinnerware for 10; and how much more fun you’d have at them if you didn’t have to step away to load the dishwasher halfway through the meal, only to load it up again once everybody went home.

 

Now think about that same dinner party and what you’d be able to cook up with the right oven/stove range. Perhaps an elevated appliance might elevate what you do with it. Perhaps you’ll be inspired to get experimental an make a dinner your friends will still be talking about in a week, a month or a year.

 

Of course, with the right microwave oven and fridge, you could make a little bit extra and enjoy it for days after the night. And if things get a little splashy during the prep of the festivities, the right washing machine/dryer combo could be what saves your dining room tablecloth, your nice cloth napkins, or the shirt you broke out for the occasion.

 

And then there’s the eco-friendliness question, which everyone on the planet should be considering if they’re not already. At that dinner party, maybe one of your guests notices your green home appliance commitment and makes the same one at their home; and then they host a dinner party and inspire someone else. Before you know it, the whole block has gone eco-friendly and the world’s a slightly better place. Fantastic.

 

The little things are actually quite big

 

These little things include the questions we ask our customers when they come in for the first time about how they live so that we can appropriately match an appliance to them (more on that later). They include the way we explain the features & benefits to our customers: in plain language and with no hidden agenda. If something about an appliance they want isn’t right for them, we’ll let them know. It includes the conscious choice to have a range of price points reflected on our showroom floor and on our website so anyone can find something that works for them. It’s about understanding that appearance matters a lot in home appliances because they’re really big and can define the look of a room.

 

Also, this is something we take seriously, it’s about making sure that our customers remember the experience of shopping at Centre Canadian D'Électroménagers for what they saw, felt and learned. When you leave our showroom, you’ll have deeper appreciation for the nuances of the brand, features and benefits of any fridge, oven, range, microwave oven, dishwasher, washing machine & dryer we sell. You’ll have what you need to either pull the trigger or find something else. And you’ll gain insights into the financial ramifications of a new home appliance, both short-term (can I buy this appliance?) and long-term (how much will my bills go up or down as a result of this new home appliance in my house?).

 

But selection is the biggest reason to come here

 

We make sure that by stocking our showroom and online store with the best brands from Canada and the world, including Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, KitchenAid, Frigidaire, Electrolux, JennAir, Monogram, Thermador & more. We make sure of that with the prices we charge. And we think about style because your appliance choices say more than you think about you.

 

As for our approach, it’s about and will always be about value: which comes from recommending the right appliance at the right price to the right person at the right time. It’s not easy but our sales team makes it far easier than anyone who shows up here expects home appliance shopping to be — abd they curate for quality and diversity in look and cost.  

 

New customers become repeat customers all the time

 

The comfort level our customers in Québec City and the surrounding areas have with us when they come to our showroom starts right off the top. The questions we begin every relationship with are always about the customer and their sensibilities as they relate to home appliances. We do this because every visitor to our store is going to assign top priority to a different benefit. It could be efficiency or price or value or style or something else entirely.

 

We’ll then consider where the appliance is specifically going to go, taking both form and function into account. This is a crucial step that many home appliance sellers often miss. This is strange because of an appliance’s size; they tend to be a defining characteristic of a kitchen or laundry room’s aesthetic.

 

Once you’re a customer, we save your preferences and your choices. When you come back in again, we can pick up where we left off. Of course, if your situation has changed, please do let us know so we don’t point you in the wrong home appliance direction. It’ll elongate your visit slightly, which is far more inconvenient than having to get a new appliance after you just bought it. But it’s worth the extra time to get it right rather than buy appliances twice or even three times.

 

Either way, our Québec City location is easy to get to from all areas of Québec City, Lévis, and the surrounding areas. We’re quite literally next to the highway and we have parking.

 

 

The neighbourhood

 

Our showroom is located on rue Bouvier in Québec City, right off Autoroute Félix-Lelcerc, just six minutes from the Autoroute Jeal-Noël-Lavoie. We’re next door to Les Galeries de la Capitale, one of the city’s best shopping malls and down the street from a Walmart. We’re also near three of the city’s best plumbing supply stores, Thalassa, Wolseley et Deschênes & Fils.

 

The area’s also surrounded by pretty amazing food options if you happen to leave our store hungry! The mall has all the fast-food options you’d expect to find at a major shopping mall (McDonald’s and A&W), and it has a few stores you’ll want to know about if you happen to be shopping with kids, namely Toys “R” Us and Laura Secord. You can use the promise of toys or sweets to encourage best behaviour while you shop for home appliances.

 

But it’s the sit-down options in the area that get our customers extra excited about coming by for a visit. For us, it begins and ends with three places: Restaurant Normandin, Cécile et Ramone et La Voie Maltée. You’ll eat spectacularly well at all three and if you don’t come back for home appliances any time soon, we’re sure we’ll see you again in the neighbourhood really soon.

 

Also, we’re very close to both a Réno-Dépot et Rona,  which is great if you have other errands to do while you’re out.

 

 

Before you say hi to us in person…

 

You should definitely get acquainted with the selection on our website, and jot down any questions you have. Research our library of resources for the type and/or country of origin of appliance you want. If you'd like your washing machines and/or electric dryers professionally installed, we can quote that for you. See our installation page for more details.

 

Finally (and this is a big one), it's important to know that the choice is yours. We'll help you make the choice and be there for you with the support and answers you need.

 

Center Canadian D'Électroménagers is the place to shop for home appliances. We look forward to seeing you here.

 

Quebec City Appliance Store Ratings

 
4.6
 
2834 Reviews
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Excellent service from Jason Vézina! I bought a refrigerator from him 2 or 3 years ago. I had a few more questions about this fridge this week and once again, the service was top-notch! (Original) Super service avec Jason Vézina! J’ai acheté un réfrigérateur avec lui il y a 2 ou 3 ans. J’ai eu quelques questions supplémentaires sur ce frigo cette semaine et encore une fois, le service a été A1!
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Thank you to Mr. Charbonneau, who served us kindly and without any pressure. And what can I say about the delivery drivers? A truly professional, very polite, and courteous delivery. Hats off to them! (Original) Merci à Mr Charbonneau qui nous a servi avec gentillesse et sans pression de sa part et que dire des livreurs, une livraison fait par des pros, très polis et très courtois. Chapeau !
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5.0
Canadian Appliance Source Quebec City
(Translated by Google) Mackenzy provides professional and efficient service. I highly recommend them! (Original) Service professionnel et efficace de Mackenzy. Je vous le recommande!
Google Logo
 
4.0
Canadian Appliance Source Quebec City
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) First experience 👍; excellent communication with the seller throughout the entire purchase process. Delivery was flawless, exactly on time, and within the time slot confirmed the day before. They even followed up after delivery to confirm everything. I was very pleasantly surprised… I'll definitely keep this retailer in mind for my next purchase 👍. Well done to the whole team! (Original) Première expérience👍; excellente communication avec le vendeur tout au long du processus d’achat. Livraison vraiment rien à dire, respect de la date, ainsi que du créneau horaire confirmé la vieille. Et un suivi après livraison pour confirmer le tout. Vraiment agréablement surprise… je vais penser à ce détaillant pour un prochain achat 👍. Bravo à toute l’équipe
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) At CAS, I received excellent service from Mackenzie, both during and after the sale. Very courteous and friendly, they were there to help! 😉 I found exactly what I needed at a great price. I highly recommend this store for your appliances. (Original) Chez CAS, j'ai reçu un très bon service de la part de Mackenzie, pendant et après vente aussi. Très courtois et sympathique, ils vous attend! 😉J'ai trouvé ce qu'il me fallait à un très bon prix. Je recommande ce Centre pour vos électroménagers.
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Excellent service. If, like me, you had any doubts at first, once guided by the advisors, everything was perfect. Thank you to Alexandre Guerin and William St-Laurent Thivierge for making my shopping experience pleasant and professional. (Original) Excellent service, si comme moi vous aviez un doute au départ, une fois orienté par les conseillers tout a été parfait. Merci à Alexandre Guerin et William St-Laurent Thivierge pour avoir rendu mon expérience de magasinage agréable et professionnel.
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Mackenzie is a great seller! Fast and efficient service! Thank you! (Original) Mackenzie est un super vendeur ! Service rapide et efficace! Merci !
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) I bought all my appliances from them. Their prices were lower than the competition for new items, and there were no unpleasant surprises. The sales representative, William, provided excellent service. The delivery service was also good; I was a little worried since I live on the 3rd floor. (Original) J’ai pris tous mes électro chez eux. Prix moins chers que la compétition dans du neuf, pas de mauvaise surprise. Le représentant commercial William m’a donné un bon service. Bon service de livraison aussi, j’avais des craintes comme je suis au 3e étage.
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Excellent service, thank you for everything. (Original) Super service, merci pour tout
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) My review is based on the service I recently received in-store. I haven't received my purchase yet, so I can't comment on delivery. In the store, Mackenzy greeted me. I had just come from other appliance stores and I noticed the difference in terms of knowledge and the time they dedicated to me. He took the time to explain the available options, how they worked, and so on. The interaction was friendly and focused on finding the best option for me and my budget. I was able to choose the delivery date and I didn't feel any pressure to buy (because it's the best price and they know it!). I can't wait to receive my stove! (Original) Mon avis est basé sur le service reçu en magasin récemment. Je n'ai pas encore reçu mon achat, donc je n'ai pas de commentaire concernant la livraison. En magasin, c'est Mackenzy qui m'a accueilli au magasin. J'arrivais d'autres entrepôts d'électroménagers et j'ai constaté la différence par rapport aux connaissances et au temps qu'on m'a accordé. Il a pris le temps de m'expliquer les options disponibles, leur fonctionnement, etc. L'interaction s'est réalisée dans la bonne humeur et dans la recherche de la meilleure option pour moi et mon budget. J'ai pu choisir la date de livraison et je n'ai pas ressenti de pression d'achat (car c'est le meilleur prix et ils le savent!). J'ai hâte de recevoir ma cuisinière!
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Thanks for the helpful advice! 🙂 (Original) Merci pour les judicieux conseils! 🙂
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Mackenzy was a great help to my mother and me! Super kind, efficient, and budget-friendly, he was completely non-judgmental. I recommend him 100%! (Original) Mackenzy a été d’une grande aide pour ma mère et moi! Super gentil, efficace et respectueux du budget, on ne sent aucun jugement de sa part. Je le recommande à 100%!
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Very satisfied with this store... Charles Beaudry Prud'homme gave excellent advice, thank you (Original) Très satisfait de ce magasin ... Charles Beaudry Prud'homme a se très bon conseil merci
Google Logo
 
5.0
Canadian Appliance Source Quebec City
Google Logo
 
5.0
Canadian Appliance Source Quebec City
All by phone which was fine and efficient. Delivery was also the same.
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) A fantastic shopping experience! Alexandre Guérin provided excellent service, was friendly, and immediately put us at ease. We're very happy with our dishwasher and stove combo purchase! We'll be back! 😁 (Original) Super belle expérience d'achat. Alexandre Guérin excellent service, sympathique, a su nous mettre en confiance. Très content de notre achat combo lave-vaisselle et cuisinière! On va se revoir 😁
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Excellent service. Great prices, beautiful appliances, and delivery exactly as promised. Thank you, William. (Original) Service EXTRA. Bons prix, beaux électros et livraison exactement telle que prévue. Merci William.
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) Great selection and excellent service. We worked with Mr. William St-Laurent-Thivierge and received very good advice. I highly recommend the store and William. (Original) Très grand chose et super service. Nous avons travaillé avec M. William St-Laurent-Thivierge et nous avons été très bien conseillé. Je recommande fortement le magasin ainsi que William
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) We dealt with a fantastic team of advisors, especially Alexandre Guérin and Jason Vézina. They were very professional, offered sound advice, demonstrated product knowledge, provided a warm welcome, offered competitive prices, and had a large inventory to browse in-store. We will definitely return! (Original) Nous avons fait affaire avec une super équipe de conseillers, en particulier Alexandre Guérin et Jason Vézina. Très professionnels, conseils judicieux, connaissance des produits, accueil chaleureux, prix compétitifs, grand inventaire à voir en magasin, nous y retournerons sans hésiter!
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) The sales staff were attentive to our needs, there was no pressure, they were very professional, and the delivery drivers were meticulous. A very positive experience. (Original) Les vendeurs sont à l'écoute de nos besoins, aucune pression, très professionnels, livreurs minutieux. Très belle expérience
Google Logo
 
5.0
Canadian Appliance Source Quebec City
Google Logo
 
4.0
Canadian Appliance Source Quebec City
(Translated by Google) The price is excellent, the after-sales service lacks consistency, and the delivery is precise and concise. (Original) Le prix est excellent, le service après vente manque de cohérence et livraison précis et concis.
Google Logo
 
5.0
Canadian Appliance Source Quebec City
(Translated by Google) We went to buy a refrigerator. We received efficient and friendly service. Excellent! Thank you to Alexandre Guérin. (Original) Nous sommes allés acheter un frigo. Nous avons reçu un service efficace et aimable. Excelent! Merci à Alexandre Guérin.
Google Logo
 
4.0
Canadian Appliance Source Quebec City
(Translated by Google) Very large selection of appliances. Good place to make your choice. Offers delivery and collection of old appliances. (Original) Très grand choix d'électros. Bonne place pour faire son choix. Offre la livraison et le ramassage des vieux électros.