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Kitchener
Appliance Store

Serving Kitchener, Waterloo, Cambridge, and surrounding areas.

Canadian Appliance Source

4336 King St. E
Kitchener, ON  N2P 3W6
CAS Kitchener

CAS Kitchener

2022 Consumer Choice Award for Business Excellence

Store Hours


Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

Sales Line


Direct showroom line for sales:
(519) 279-6844
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care


Before Delivery 1-833-227-0500
After Delivery 1-866-282-8856

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Visa®/Mastercard® Debit.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries


For orders scheduled to be delivered today, June 14, call:

Pickup Location and Hours

Note that the pickup location is not at the showroom.


27 Director Crt.
Vaughan, ON  L4L 4S5

Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday 2:00 PM - 6:00 PM

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Sales Representatives

Sales Staff

Joanne Mailloux

Languages: English

Luxury Appliance Specialist

(519) 279-6844 x822

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Ali Raza

Languages: English, Hindi, Punjabi, Urdu

(519) 279-6844 x804

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Muhammad Moosa

Languages: English, Hindi, Punjabi, Urdu

(519) 279-6844 x374

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Harmeet Singh

Languages: English, Hindi, Punjabi

(519) 279-6844 x815

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Shane Styrmo

(519) 279-6844 x735

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Sreejith Raju

(519) 279-6844 x818

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Ruby Singodia

Languages: English, Hindi, Punjabi

(519) 279-6844 x807

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Chrystal Droese

(519) 279-6844 x390

[email protected]

Mon Tue Wed Thu Fri Sat Sun

What you can expect at our Kitchener appliance store

The Kitchener Canadian Appliance Source showroom is still #1


Kitchener, Ontario, has been booming for almost two decades. The population has grown over 25 percent since 2000, which has led to an obvious influx in the purchase of all things home and a subsequent increase in retailers that sell home appliances. Many have come and many have gone, but the one constant has been Canadian Appliance Source at 4336 King Street East.


We set the standard a long time ago for selection and experience, so much so that regardless of how many home appliances are sold here, the vast majority of people looking for fridges, refrigerators, freezers ovens, stoves/ranges, microwave ovens, cooktops, dishwashers, washers, washing machines and dryers in Kitchener, Waterloo, Cambridge and the surrounding areas build a visit to our showroom into their home appliance shopping plan. And we always deliver. 


We have the brands home appliance shoppers look for, like Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, Frigidaire, Electrolux, JennAir, Monogram and more; we take a customized approach to every customer so they feel like they're getting help for their home specifically; and we'll always treat them like a real person who might not know as much about home appliances as we do, which is precisely why they rely on us to guide them in the right direction. These are all the tangible reasons we're still #1 in Kitchener, and we'll touch on each a bit more later on. But before we do, let's look at the intangible, the thing you'll notice when you're here in our showroom that will make you want to stay here.


We’re #1 in passion for home appliances


We know our customers do a fair amount of comparison shopping for home appliances, and we encourage it because the passion they’ll find for home appliances here at Canadian Appliance Source is clearly more pronounced. 


This is the case because we look for genuine interest when we build our sales team (that’s true of our Kitchener, Ontario, showroom and all our locations across Canada).


We want people to see home appliances as more than machines that do things, because in reality, they’re machines that make good things happen.


Take a fridge, for example. A layperson might describe it as a tool to keep food cold and fresh. They’d be superficially correct, but think about it from another angle: the right fridge could have a profound effect on your health and wellness.


If the fridge had more room for fruits and vegetables, perhaps you’d be inclined to buy more of them at the grocery store, and maybe even a wider variety of them too. The results of this could be (a) more healthy meals and less processed food in your diet, (b) a better example set for your children on how to have a positive relationship with food and (c) a more diverse menu for you and your family.


Now, imagine you had a quality oven/stove combination in your kitchen to accompany your new fridge ? something with more than the standard features. You could do more interesting things with those fruits and vegetables (along with everything else in your fridge). Maybe you’ll try new culinary methods and awaken a passion for cooking that lay dormant in you without you even knowing it? Maybe you’ll pass that passion on to your kids who’ll teach their friends? Maybe one of those friends will become a chef at a restaurant in Kitchener that becomes popular, reinvigorates a neighbourhood and contributes more to the city’s awesome growth? It’s possible.


A quality microwave oven in your kitchen might push you towards batch cooking a bunch of meals one day a week and keeping them in your freezer or fridge for another day. This would save you a ton of money by letting you buy your groceries in bulk, and it would probably cut your takeout bill significantly.


And if you’re either the hosting type or part of a big family, a well-designed dishwasher that holds more means you have more time to spend with your guests or kids at lunch or dinner because you’re not getting up to unload and reload. It also means you’re doing fewer washes, which means you’re saving water and money on your water bill.


As for the laundry room appliances we sell, a good washing machine/dryer combo can safely clean more types of material. This might be what you need to branch out your wardrobe a bit, which may improve your confidence at home and at work ? especially if you work in a formal office environment.


These are the kinds of things our staff thinks about when they consider home appliance recommendations for customers. 


We’re #1 in customer understanding


This ranking is far from an accident. We train our staff to prioritize customer understanding through the questions they ask, the answers they give and the home appliance recommendations they make.


The questions we’ll ask you are first and foremost about you, how you live your life at home and how you want to live moving forward. This will help us understand what home appliance features make the most sense for you.


Then we’ll ask you about what you value in a home appliance. Perhaps it’s performance? Perhaps it’s brand? Perhaps it’s price? Perhaps it’s something else entirely? This will help us narrow our recommendations further. 


After that, we’ll move on to the kitchen or laundry room you’re working with. We’ll ask you about the size, the colour, the lighting and what you have planned for the room in the future. This will help us eliminate options that don’t work for you.


Finally, we’ll ask you about price, what you feel comfortable with and what you’re prepared to pay for the features and benefits that really matter to you.


Based on all that, we’ll be able to prepare a tight list of recommendations. And when we explain them to you, we’ll do it in an easy-to-understand way because we know you’re probably not a home appliance expert.


And what we won’t do is fill your head with nonsense like “best brand on the market.” Best in the market is nothing. Best for you is everything, and if that happens to be an obscure boutique brand, then so be it.


We’re #1 in selection


We can get super granular with our recommendations because we have the inventory to back it up. We already spoke about the brands we carry, but under those brand umbrellas is an even greater range of styles and price points. We’ll have what you’re looking for, what you want and what you need. 


For a sneak peak, keep poking around this website for complete summaries of every fridge, oven, stove/range, microwave oven, dishwasher, washing machine and dryer we sell. You’ll see pictures, prices and the features/benefits of each product so you can start thinking about what you might like. When you come into our showroom, we can take an objective look and add our two cents.


We’re #1 in location 


Our showroom at 4336 King Street East is located just off Highway 8 at the Sportsworld Drive exit, so it’s easy to visit here from anywhere in Kitchener, Waterloo, Cambridge or the surrounding areas.


Our showroom is super convenient for our residential customers who generally build appliance shopping into long days of running errands, and you can get a lot done where we are: our neighbors include Costco, The Home Depot, Casa Life and Structube and Smitty's Fine Furniture, you really could make a day of it. And if you happen to have your kids with you, Sky Zone, Sportsworld Arenas and Hobby and Toy Central all right here so you can use them as reward for good behavior on your home appliance shopping excursion. You could also use the many fast-food options in the area as incentive for your kid to be even more respectful and even more polite when they're in the showroom. These include McDonald's, Harvey's, A&W and Wendy's. And if you're home appliance shopping with your spouse or just by yourself, the sit-down food options are diverse and delicious, ranging from Moose Winooski's (Canadian) to Modern India (sub-continental) to the Mandarin (Asian) to Fionn MacCools (British style pub).


As for the commercial contingency, they too appreciate the proximity to The Home Depot and the food options, but what they appreciate most of all about our location is its position in Kitchener. No job site is too far away, and no client is going to hum and haw about coming here because it's too out of the way. 


Put together, this is why Canadian Appliance Source is #1


And it's why we plan on staying that way for a long time to come. Be part of that history. Come to our showroom for a look at the best selection of home appliances in Kitchener, and the best home appliance shopping experience in Canada. See you soon!

  



    Frequently Asked Questions
  • Does your Kitchener appliance store have free parking
    Yes, Our Kitchener appliance store has free ample parking available.
  • Does your Kitchener appliance store offer in home delivery in the Kitchener and surrounding area?
    Yes, Canadian Appliance Source offer white glove appliance delivery service to customers home in the Kitchener area

Kitchener Appliance Store Ratings

 
4.4
 
2584 Reviews
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5.0
Canadian Appliance Source Kitchener
We had a great experience making a purchase from CAS. Shane was very helpful when we were in store looking at the appliances. During delivery I realized I had made a mistake at the last minute and Shane resolved the issue even though it was his day off, much appreciated.
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5.0
Canadian Appliance Source Kitchener
Was the easiest and smoothest dishwasher purchase I have ever had with Shane Styrmo. Knowledgeable, no pressure and set up everything for delivery without any false promises. Delivery people were great too. Right on time. Thanks for your great service.
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5.0
Canadian Appliance Source Kitchener
Recently bought 3 new appliances. Shane was very helpful and professional. Highly reccomend buying here
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5.0
Canadian Appliance Source Kitchener
We’ve bought a fridge and dishwasher from Shane Styrmo in Kitchener. Excellent experience.
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4.0
Canadian Appliance Source Kitchener
Very helpfull staff,no pressure at all.Prices competitive if not better than elsewhere. Large selection but we purchased a refrigerator sight unseen (no floor model in store at time). Had unit in our house a few months now and very happy with it.
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5.0
Canadian Appliance Source Kitchener
Process was simple. Selection was good. Delivery was prompt and professional.
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5.0
Canadian Appliance Source Kitchener
Great experience from ordering to delivery. Fast as well, ordered on a Saturday and had them delivered and installed on Monday. Delivery team was fast, efficient and respectful right down to putting on their booties
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5.0
Canadian Appliance Source Kitchener
“Great experience purchasing the LG washer from CAS Appliances. The staff, especially Ali Raza, was very helpful and knowledgeable. The process was smooth, and the service was excellent. Highly recommend!”
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5.0
Canadian Appliance Source Kitchener
I needed a new washer. I did all my shopping via phone and internet.I phoned CAS and got salesman Shane Styrmo. Shane took down my requirements: the Brands I preferred and the features I preferred. Very quickly he found a washer and e mailed me a link to it for me to check specs etc. I ordered via telephone (with Shane) and paid on line. Removal of my old machine and delivery of my new one was smooth. Very nice delivery men. Now I’ve got to read the manual and run my new machine.
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5.0
Canadian Appliance Source Kitchener
Excellent and fast service
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5.0
Canadian Appliance Source Kitchener
Shane was super helpful, but did not pressure us in any way. Thanks for fantastic customer service!
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5.0
Canadian Appliance Source Kitchener
Ruby helped us purchase our new washing machine, and the experience was genuinely wonderful. She was patient, kind, and thoughtful from start to finish, and we never felt rushed or pressured. Ruby explained everything clearly, answered our questions thoroughly, and gave us the time and space to make the right decision. She also made sure we felt informed and confident, without the interaction ever feeling "salesy." It was a pleasure working with Ruby, and we will absolutely be back to see her for our next appliance purchase. Ask for Ruby on your next purchase, she is a gem! Fingers crossed delivery goes as smoothly.
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4.0
Canadian Appliance Source Kitchener
EDIT: Customer service stepped up to help resolve this issue to our satisfaction. It would have been ideal if this had happened originally but I'm glad CAS stepped up here. It helps make this experience much more pleasant and has restored much of the faith we had lost in them. Thank you, CAS, for rectifying this. Again, as pointed out in my review and below, don't sign anything if there are any issues. ORIGINAL: This was our second time ordering a bunch of appliances through CAS. Our first experience was really good and the beginning of the process the second time around was relatively professional and smooth. Had to wait for 30 minutes to pick-up a microwave we ordered (the gent working this area must have been on break or something) which was a bit frustrating. Unfortunately, our experience continued to go downhill after delivery. CAS contracts out deliveries through a third-party system and, while this makes sense for their bottom line, it can be very problematic for the home owner depending on the roll of the die and the deliverymen you get. Unfortunately, the deliverymen who came through really botched it. They tried to sell us a hose connector at an outrageous price (thankfully, my wife negotiated it down to something more reasonable, although in retrospect I still probably paid much more for that than I should have). While they are a third-party, one can't help but think that they are part of the "face" of CAS and this is really shady and is deceitful. An older or vulnerable person might really get taken advantage of here! They also accidentally scraped our brand new hardwood floor. The delivery person immediately took a picture of it and then soon after, asked us to sign the delivery paper. Unfortunately, this is the wrong thing to do (and of course, the delivery man won't tell you this) because once you sign that paper, CAS and the delivery company are completely free from any recourse. We thought this was just to confirm delivery and had no idea about that! We tried to contact customer service but their response was "once you sign it, there is nothing we can do". It would have been nice to know this BEFORE delivery and unfortunately, we weren't warned about this. The scrape isn't horrible but this still leaves a bitter taste in my mouth. If you are reading this and only get one thing from what I am writing, it is: DO NOT SIGN ANYTHING IF ANY DAMAGE OCCURS. One should NOT have to be on the defense when the appliances you order get delivered. We have had many people, over the course of our lives, deliver appliances and furniture, and this ranks as one of the worst experiences we've EVER had in that sense. Honestly, I can't recommend CAS again until this process gets revamped and this will be the last time we use them for this reason.
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5.0
Canadian Appliance Source Kitchener
Farhan Ullah was our sales rep and did a great job in satisfying our needs. We purchased a washer and dryer and every detail was covered from product, price, warranty, delivery and set up. We are very pleased.
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5.0
Canadian Appliance Source Kitchener
I had Farhan Ullah assist me in buying a new stove. He was extremely helpful and efficient. The price was awesome
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5.0
Canadian Appliance Source Kitchener
We like to thank Ali Raza in our quest in finding the right electric range for our home. He was very helpful and knowledgeable.
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5.0
Canadian Appliance Source Kitchener
We bought a new Frigidaire Range from Ali Raza at the Kitchener Store. Ali was a great sales person. He was not pushy, listened to what we wanted, and asked if he could show us items that matched our wish list. He was knowledgeable about the various ranges he showed us and we ultimately bought a range from him that night. I recommend visiting Ali at CAS if you have a need for a new appliance. Additionally, CAS was founded in in Canada and available across Canada. We have not received our new range at this time, but I will provide a review once we have used it for a while.
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5.0
Canadian Appliance Source Kitchener
CAS has prices competitive with the big box stores, but provides extra services (free delivery/removal of old appliances) that make this smaller Canadian company the no-brainer. In addition, friendly and helpful expert salespeople like Shane Styrmo make the entire selection and purchasing process easy and seamless. Would absolutely recommend.
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5.0
Canadian Appliance Source Kitchener
CAS offered the best price and service. A special thank you to Sree for his impeccable service. There was no pressure and I was able to get exactly what I wanted.
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5.0
Canadian Appliance Source Kitchener
Very good service. Delivery of purchased appliance was completed as initially stated in professional and friendly manner.
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5.0
Canadian Appliance Source Kitchener
Would definitely recommend this location and sales team! Everything was smooth and Ali was super knowledgeable and very accommodating to an issue we had. Please give this location a visit as they will be getting my business again for all my appliance needs!
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5.0
Canadian Appliance Source Kitchener
Ruby Singodia is our sales representative who gave us best advice on dishwasher. We appreciate her patience and attention to detail. Thanks
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5.0
Canadian Appliance Source Kitchener
Ali Raza vas great - responsive and knowledgeable.
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5.0
Canadian Appliance Source Kitchener
I ordered online, scheduled a delivery online but never got a confirmation. I called the customer care line and spoke to Vidisha and within 5 minutes my delivery was booked and confirmed. She was professional, polite and helpful! My stove just arrived and the delivery went extremely smooth as well! Delivery guys were very friendly and efficient. My appliances are all at end of life so I’ll be back shortly
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5.0
Canadian Appliance Source Kitchener
Joann handled my queries on behalf of a food bank in an upfront and direct way . Explained constraints of buying a floor model and company policy on delivery yet gave me her cell number to help if she could . I called her after hours to handle an issue with delivery and she did - keeping me updated along the way ! That’s customer commitment ! Thank you !