Ottawa
Appliance Store

(West)
Serving Nepean, Ottawa, Kanata, Orleans, Gatineau, and surrounding areas.

Canadian Appliance Source

1547 Merivale Rd.
Nepean, ON  K2G 4V3

Store Hours


Thanksgiving - Closed
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

Sales Line


Direct showroom line for sales:
(613) 224-5900
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care


Before Delivery 1-833-227-0500
After Delivery 1-866-282-8856

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Visa®/Mastercard® Debit.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries


For orders scheduled to be delivered today, October 7, call:

Pickup Location and Hours

Note that the pickup location is not at the showroom.


55 Banton St.
Ottawa, ON  K1G 6X8

Thanksgiving
Monday Pickup Not Available
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Pickup Not Available

Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa

Sales Representatives

Sales Staff

Alex Polak

Luxury Appliance Specialist

(613) 224-5900 x308

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓
Sales Staff

Brendan Donohue

(613) 224-5900 x297

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Mohammed Abdella

Languages: Arabic, English

(613) 224-5900 x326

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Jamie Malamud

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x306

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Marc Prieur

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x317

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Som Phamisith

Luxury Appliance Specialist

(613) 224-5900 x310

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Kenana Rosen

Languages: English

(613) 224-5900 x353

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Dan Thorenton

Luxury Appliance Specialist

(613) 224-5900 x304

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓

What you can expect at our Ottawa appliance store

 

West Ottawa’s home appliance shoppers all come to the same conclusion.

 

The showroom to visit for the best range of home appliance brands, prices and styles is the Canadian Appliance Source showroom in Emerald Plaza at Merivale Road and Meadowlands Drive W in West Ottawa, Ontario.

 

Serving Napean, Kanata, Orleans, Gatineau and the surrounding areas with quality fridges, refrigerators, ovens, dishwashers, ranges, microwave ovens, washing machines, washers and dryers. Canadian Appliance Source presents shoppers with options they won’t find anywhere else.

 

Right off the bat, visitors to our showroom notice the robust brand selection. Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, KitchenAid, Frigidaire, Electrolux, JennAir, Monogram and Thermador are all well-represented. And within those brand families, a range of price points exist so shoppers can get the brands they want at prices they can afford.

 

We can do this because we take the time to research the leading home appliance brands and ascertain where the best value is up and down their lineups. We also take style into account when we make our selection because we appreciate that form and function are equally critical when choosing an appliance for your home, especially given how the size of a home appliance can dominate the look of a room.

 

The due diligence we exercise helps us understand the best features and benefits of every appliance we sell. And because we take the time to dig deep into each feature and benefit, we’re able to clearly and simply explain each one to customers. As part of our research, we also looked into how other home appliance retailers present options to their customers and the difference is clear: our knowledge adds more value to the decision-making process.

 

Home appliances matter more than the jobs they perform

 

Think about kitchen appliances. The fridge keeps food cold, the microwave oven warms food up, the oven/stove helps you make meals out of ingredients and the dishwasher helps you clean up and prepare for the next visit to the kitchen.

 

That’s one way to look at it. Here’s another:

A good fridge has the space and flexibility to let you get a bit experimental at the grocery store and in the kitchen. It has more space for fruits and vegetables, Tupperware containers full of pre-made meals and different kinds of wine to pair with said meals.

 

A good microwave lets you prepare weekday meals faster and better, giving you more time to spend with your partner and children after a long day.

 

A good oven/stove makes you feel less like a line cook and more like a chef. This gives you the confidence to push yourself towards making more ambitious meals and having more fun in the kitchen, which gives you the motivation to do even more of it. That leads to fewer take-out meals and more money saved in the long run.

 

A good dishwasher is the ultimate time-saver, because who wants to wash dishes before washing them? Wouldn’t that time be better spent at the table with your family or your dinner guests? We think so.

 

The customers we serve

West Ottawa has a large number of builders, contractors, designers and tradespeople (we call them our corporate customers), and for them, our location couldn’t be better. We’re next door to C&M Textiles, which has become quite the popular contractor/designer spot for fabrics. So you can do your home appliances and your colour splashes in one shot. And for super busy corporate customers who are used to eating lunch quickly  and running to the next job site or appointment, the local options are numerous and diverse:  just about any style of food you’d ever want along Merivale.

 

Homeowners and renters (we call them consumer customers) also find our West Ottawa showroom’s location convenient. It’s easy to get to from all over Napean, Kanata, Orleans, Gatineau and the surrounding areas. If you can get to 417 and Maitland Avenue, we’re about 10 minutes south, and we have parking. A team of sales reps will be ready to help you shop for appliances that fit your home and your lifestyle.

 

The Canadian Appliance Source Difference

 

It’s a laser focus on home appliances. We don’t sell anything else so we spend all our time and energy on being the very best resource for leading appliances and information that will help our customers make the best decisions. This includes getting them to think about their own lifestyles, preferences and spaces, and sending them away more knowledgeable about how to choose home appliances and more able to weigh the benefits of each option against each other.

 

Another difference is how we define the term “best brand,” because it’s different than a lot of other places that sell home appliances — especially the big-box retailers and department stores. To them, the “best brand” is the one on promotion right now because it’s good for them. We focus on what’s good for our customers specifically; and sometimes that has nothing to do with reviews, popularity or price. None of those numbers matter. What matters is what our customers get for what they’re paying, and whether what they’re getting is of benefit to them. That’s the definition of value, and the brand that offers you the best value is the best brand for you. It’s that simple.

 

 

Customers are impressed by our approach

 

The first part of our conversation with new customers has nothing to do with home appliances and everything to do with the customer themselves and what they value. We do this because everyone values something different in the things they buy: It could be efficiency, price, style, brand or something else entirely. But we can’t build a home appliance plan until we know that.

 

From there, we talk about the kitchen or laundry room the new home appliance is going to live in. We discuss the size, the look and the desired feel of the space, and how the home appliance or appliances in question will improve it functionally and visually.

 

And don’t worry if you don’t have answers to the questions we ask. Part of our job is to help you figure out those answers, so we ask leading questions that get you thinking and brainstorming. But if you want to show up extra prepared to have those conversations, we suggest spending a bit of time on our website, reviewing our brands, reading the descriptions and thinking about what’s important to you.

 

If you’re a returning customer, welcome back and know that we haven’t forgotten about you. We keep detailed dossiers on all our customers so we can skip all the preliminary discovery and go straight to the recommendation phase. If your preferences or life situation has changed, be sure to let us know so we can update our information. What we don’t want is a situation where we send a customer home with an appliance that doesn’t jibe with them.

 

The area

 

We’re located in Emerald Plaza in Borden Farm in southwest Ottawa — on Merivale Road between Meadowlands Drive East and Capilano Drive. It’s just north of Merivale Mall, home to Marshalls and Shoppers Drug Mart where you can get stuff done before or after you shop for home appliances. Merivale also has a Planet Fitness so you can work up a sweat as you consider your home appliance options.

 

If you’re here during the lunch or dinner rush, you have all kinds of choice. Your quick-serve options include Harvey’s, Pizza Pizza and Subway. And if you want to take a load off, you can do it at the Four Seasons Cookhouse, Red Lobster, Sea King Seafood, the Merivale Noodle House and so many others. These restaurants are all kid-friendly too, so if you had to bring the little ones along to shop for home appliances, you can reward them with a yummy meal out (assuming they earn it).

 

And not too far up the road is the area’s Fabricland. Designers who come here for their appliance shopping find this super handy.  

 

 

Final point about this website

 

It’s a wealth of home appliance information; about the brands, the products, the best ways to use them and what you can expect from them.

 

What you won’t see on our website is the feeling of safety you’ll have in our showroom. We’ll never tell you what to buy or what you should have. Instead, we’ll lay out the options honestly, give you our recommendations based on what we know and support any decision you make because we know it will have been made from a position of knowledge.

 

That’s the Canadian Appliance Source promise. It’s true at every location of ours across the country, and it’s especially true in our West Ottawa showroom.

 

We look forward to seeing you soon.

 

 

  • Frequently Asked Questions
  • Does your Ottawa store offer white glove delivery?
    Yes, we provide white glove delivery services for your convenience.
  • Are there any ongoing promotions?
    Yes, visit our promotions page on the website for current offers and discounts. We frequently update them to provide the best value.
  • Can I just walk-in or does your appliance store in Ottawa require an appointment or
    You can schedule an appointment before visiting by calling our store phone number or feel free to walk in to our store during business hours
  • Does you Ottawa location offer appliance financing
    Yes we offer financing at competitive rates
  • Can you hold my appliances until our house is built?
    Yes we can

Ottawa Appliance Store Ratings

 
4.5
 
3588 Reviews
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5.0
Canadian Appliance Source Ottawa
The sales was excellent and the after sales for booking delivery was excellent and the delivery crew were amazing.
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5.0
Canadian Appliance Source Ottawa
Excellent experience, got all my questions answered, in and out quickly with a new top of the line appliance. Will certainly shop here again!
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5.0
Canadian Appliance Source Ottawa
Great experience with Brendan and CAS. Good advice and the delivery guys were excellent! Thank you!
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5.0
Canadian Appliance Source Ottawa
Brendan always great to help in finding the great appliances that I need.
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5.0
Canadian Appliance Source Ottawa
We went to CAS looking for a freezer on the recommendation of a friend . Was not disappointed ! We dealt with Brendan who was very attentive to our needs - he didn’t push or try to upsell . He was patient and thorough making sure we read all the fine print so there would be no surprises . We were kept up to date on the delivery and was able to live track on the day of delivery so we had a good idea when the freezer was to arrive . Delivery was seamless ! The guys unpacked and cleaned up all the packaging material . Would highly recommend using CAS for any appliances needed.
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5.0
Canadian Appliance Source Ottawa
Good service. Knowledgeable client service rep. Mohammed was very helpful in selecting the right freezer for me.
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
Needed a washer / dryer pair and wanted to stay with Whirlpool. Marc had the perfect pair for our needs and the administration of the purchase was quick and accurate. Our appreciation to the delivery team who were very careful with the new appliances being brought in and the old ones being hauled away.
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4.0
Canadian Appliance Source Ottawa
Great service in store. Easy delivery setup. Was difficult getting through to the store after delivery as the delivery person had forgotten to return a 'borrowed' pliers.
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5.0
Canadian Appliance Source Ottawa
There are very few retail experiences more fraught with opaque pricing, information glut and too many variables than buying major household appliances. Having now replaced 15+ year old dishwasher, dryers and laundry washers at this location, it seems to me they aim to make the transaction as fast, efficient, transparent and reasonable as possible. As a client, you are given clear options, transparent pricing and very competitive services. That openness makes awkward negotiation and haggling far less necessary, if it all, compared to many, many other operators working in the same business with the same products. Really well done (thanks Dan) and highly recommended!
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5.0
Canadian Appliance Source Ottawa
Shopping online was easy with all the specs of each washer/dryer easy to view. Delivery was fast and the email/text communication to give me exact information about when the delivery would happen was so appreciative. The delivery guys were friendly, efficient, careful and took every piece of garbage with them.
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5.0
Canadian Appliance Source Ottawa
We had a great experience shopping for our new appliances (LG refrigerator and stove) at this business. Sales Representative, Mohammed Abdella, was approachable and knowledgeable. Delivery was also excellent as appliances were very well protected. Everything went smoothly. We are now in possession of beautiful, efficient and affordable appliances.
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5.0
Canadian Appliance Source Ottawa
Dan (Thorenton) was excellent in every aspect! A professional who knows his products and especially knows what counts for excellent service. I haven’t experienced this type of business experience for decades. Definitely not a common practice these days. Delivery of my new washer was also surprising in how well it was done. The two delivery men know their job and know what they’re doing and were fast and efficient. Canadian Appliance Source is far above average than the regular appliance businesses, not only in the excellent service but also the follow up. The next time I need a new appliance, I won’t waste any time checking around for sales because quality service and good products are worth every cent. Dan will be getting a call from me!
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5.0
Canadian Appliance Source Ottawa
All the people I had the pleasure of dealing with were incredibly helpful. Alex, Sonny and the other young lad were very efficient and got my new washer in, in record time. I’m also appreciative that they even took to old washer away. I mean Sonny had to take the basement door off and work in my cramped basement. Thank you Alex for making sure I didn’t buy an American product. Thank you all very much!!
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5.0
Canadian Appliance Source Ottawa
Bought a washer/dryer set this week from CAS. Very happy with the service, both the super nice salesperson and the delivery crew. We were debating between CAS and Costco and ended up going with CAS because they could deliver it earlier.
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
I had a great experience working with Mohammad at Canadian Appliance Source. He helped us put together the full appliance package for our new home, including an LG refrigerator, gas range, washer and dryer, along with a Bosch dishwasher. He was knowledgeable, responsive and helped us get competitive pricing while making the entire process straightforward. Everything was delivered around our move-in as planned. I would definitely recommend Mohammad to anyone shopping for new appliances!
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5.0
Canadian Appliance Source Ottawa
Love my new Cafe induction slide-in range stove! From customer service to the delivery of my stove to my home was exceptional. Looking forward to using my oven and stove top with ease. Already thinking of what to bake this weekend!
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5.0
Canadian Appliance Source Ottawa
What an exceptional experience. Brenden, our sales man was respectful, knowledgeable and warm and recommended an excellent washing machine which we are very happy with. The 2 men who delivered it were also respectful snd did and very good at installing. All in all, a great experience…I would highly recommend your store!
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5.0
Canadian Appliance Source Ottawa
Google Logo
 
5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
Great experience from start to delivery. The GE fridge we first saw was just what we were looking for. The price was excellent and Marc was very helpful in processing the sale and arranging for almost immediate delivery way outside Ottawa. Delivery went smoothly and quickly and right on schedule - couldn't ask for anything more!
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5.0
Canadian Appliance Source Ottawa
We are very pleased with the service provided by CAS over the last few days. We found ourselves without the use of our main refrigerator that we had purchased there about eight years ago. A quick phone call on a Friday was made as to verify if that the size specifications still existed in the current selection of models. A live person( Raj ) answered my call and was able to find our original purchase agreement from 2017 to verify that three current models would be appropriate for our space. On Saturday my spouse went into the Merivale location and met (Alex ) who guided her with patience about the models available so she decided to go ahead with her purchase which to our surprise was available to be delivered Monday afternoon. The two burly guys who arrived at our door (forgot their names ) helped to dismantle the old refrigerator an LG that failed us only after eight years . It was a slightly too big to take out in one pierce and with out complaint dismantled and reassembled it then dismantled and reassembled the new French door GE model and placed it precisely in front of it’s location in our kitchen. Overall my spouse and I are pleasantly surprised by the professionalism displayed over the last few days and impressed by the speed about how everything came together. John and Beatriz
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5.0
Canadian Appliance Source Ottawa
My wife and I had a great experience shopping here for a new fridge and stove. Special thanks to Marc Prieur, who provided excellent service and expertise throughout the whole process.