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Ottawa
Appliance Store

(West)
Serving Nepean, Ottawa, Kanata, Orleans, Gatineau, and surrounding areas.

Canadian Appliance Source

1547 Merivale Rd.
Nepean, ON  K2G 4V3

Store Hours


Monday -
Tuesday -
Remembrance Day
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

Sales Line


Direct showroom line for sales:
(613) 224-5900
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care


Before Delivery 1-833-227-0500
After Delivery 1-866-282-8856

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Visa®/Mastercard® Debit.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries


For orders scheduled to be delivered today, November 9, call:

Pickup Location and Hours

Note that the pickup location is not at the showroom.


55 Banton St.
Ottawa, ON  K1G 6X8

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Pickup Not Available

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Sales Representatives

Sales Staff

Jamie Malamud

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x306

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Kenana Rosen

Languages: English

(613) 224-5900 x353

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Brendan Donohue

(613) 224-5900 x297

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Alex Polak

Luxury Appliance Specialist

(613) 224-5900 x308

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓
Sales Staff

Som Phamisith

Luxury Appliance Specialist

(613) 224-5900 x310

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Mohammed Abdella

Languages: Arabic, English

(613) 224-5900 x326

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Marc Prieur

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x317

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓
Sales Staff

Dan Thorenton

Luxury Appliance Specialist

(613) 224-5900 x304

✉[email protected]

Mon Tue Wed Thu Fri Sat Sun
✓ ✓ ✓ ✓ ✓

What you can expect at our Ottawa appliance store

 

West Ottawa’s home appliance shoppers all come to the same conclusion.

 

The showroom to visit for the best range of home appliance brands, prices and styles is the Canadian Appliance Source showroom in Emerald Plaza at Merivale Road and Meadowlands Drive W in West Ottawa, Ontario.

 

Serving Napean, Kanata, Orleans, Gatineau and the surrounding areas with quality fridges, refrigerators, ovens, dishwashers, ranges, microwave ovens, washing machines, washers and dryers. Canadian Appliance Source presents shoppers with options they won’t find anywhere else.

 

Right off the bat, visitors to our showroom notice the robust brand selection. Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, KitchenAid, Frigidaire, Electrolux, JennAir, Monogram and Thermador are all well-represented. And within those brand families, a range of price points exist so shoppers can get the brands they want at prices they can afford.

 

We can do this because we take the time to research the leading home appliance brands and ascertain where the best value is up and down their lineups. We also take style into account when we make our selection because we appreciate that form and function are equally critical when choosing an appliance for your home, especially given how the size of a home appliance can dominate the look of a room.

 

The due diligence we exercise helps us understand the best features and benefits of every appliance we sell. And because we take the time to dig deep into each feature and benefit, we’re able to clearly and simply explain each one to customers. As part of our research, we also looked into how other home appliance retailers present options to their customers and the difference is clear: our knowledge adds more value to the decision-making process.

 

Home appliances matter more than the jobs they perform

 

Think about kitchen appliances. The fridge keeps food cold, the microwave oven warms food up, the oven/stove helps you make meals out of ingredients and the dishwasher helps you clean up and prepare for the next visit to the kitchen.

 

That’s one way to look at it. Here’s another:

A good fridge has the space and flexibility to let you get a bit experimental at the grocery store and in the kitchen. It has more space for fruits and vegetables, Tupperware containers full of pre-made meals and different kinds of wine to pair with said meals.

 

A good microwave lets you prepare weekday meals faster and better, giving you more time to spend with your partner and children after a long day.

 

A good oven/stove makes you feel less like a line cook and more like a chef. This gives you the confidence to push yourself towards making more ambitious meals and having more fun in the kitchen, which gives you the motivation to do even more of it. That leads to fewer take-out meals and more money saved in the long run.

 

A good dishwasher is the ultimate time-saver, because who wants to wash dishes before washing them? Wouldn’t that time be better spent at the table with your family or your dinner guests? We think so.

 

The customers we serve

West Ottawa has a large number of builders, contractors, designers and tradespeople (we call them our corporate customers), and for them, our location couldn’t be better. We’re next door to C&M Textiles, which has become quite the popular contractor/designer spot for fabrics. So you can do your home appliances and your colour splashes in one shot. And for super busy corporate customers who are used to eating lunch quickly  and running to the next job site or appointment, the local options are numerous and diverse:  just about any style of food you’d ever want along Merivale.

 

Homeowners and renters (we call them consumer customers) also find our West Ottawa showroom’s location convenient. It’s easy to get to from all over Napean, Kanata, Orleans, Gatineau and the surrounding areas. If you can get to 417 and Maitland Avenue, we’re about 10 minutes south, and we have parking. A team of sales reps will be ready to help you shop for appliances that fit your home and your lifestyle.

 

The Canadian Appliance Source Difference

 

It’s a laser focus on home appliances. We don’t sell anything else so we spend all our time and energy on being the very best resource for leading appliances and information that will help our customers make the best decisions. This includes getting them to think about their own lifestyles, preferences and spaces, and sending them away more knowledgeable about how to choose home appliances and more able to weigh the benefits of each option against each other.

 

Another difference is how we define the term “best brand,” because it’s different than a lot of other places that sell home appliances — especially the big-box retailers and department stores. To them, the “best brand” is the one on promotion right now because it’s good for them. We focus on what’s good for our customers specifically; and sometimes that has nothing to do with reviews, popularity or price. None of those numbers matter. What matters is what our customers get for what they’re paying, and whether what they’re getting is of benefit to them. That’s the definition of value, and the brand that offers you the best value is the best brand for you. It’s that simple.

 

 

Customers are impressed by our approach

 

The first part of our conversation with new customers has nothing to do with home appliances and everything to do with the customer themselves and what they value. We do this because everyone values something different in the things they buy: It could be efficiency, price, style, brand or something else entirely. But we can’t build a home appliance plan until we know that.

 

From there, we talk about the kitchen or laundry room the new home appliance is going to live in. We discuss the size, the look and the desired feel of the space, and how the home appliance or appliances in question will improve it functionally and visually.

 

And don’t worry if you don’t have answers to the questions we ask. Part of our job is to help you figure out those answers, so we ask leading questions that get you thinking and brainstorming. But if you want to show up extra prepared to have those conversations, we suggest spending a bit of time on our website, reviewing our brands, reading the descriptions and thinking about what’s important to you.

 

If you’re a returning customer, welcome back and know that we haven’t forgotten about you. We keep detailed dossiers on all our customers so we can skip all the preliminary discovery and go straight to the recommendation phase. If your preferences or life situation has changed, be sure to let us know so we can update our information. What we don’t want is a situation where we send a customer home with an appliance that doesn’t jibe with them.

 

The area

 

We’re located in Emerald Plaza in Borden Farm in southwest Ottawa — on Merivale Road between Meadowlands Drive East and Capilano Drive. It’s just north of Merivale Mall, home to Marshalls and Shoppers Drug Mart where you can get stuff done before or after you shop for home appliances. Merivale also has a Planet Fitness so you can work up a sweat as you consider your home appliance options.

 

If you’re here during the lunch or dinner rush, you have all kinds of choice. Your quick-serve options include Harvey’s, Pizza Pizza and Subway. And if you want to take a load off, you can do it at the Four Seasons Cookhouse, Red Lobster, Sea King Seafood, the Merivale Noodle House and so many others. These restaurants are all kid-friendly too, so if you had to bring the little ones along to shop for home appliances, you can reward them with a yummy meal out (assuming they earn it).

 

And not too far up the road is the area’s Fabricland. Designers who come here for their appliance shopping find this super handy.  

 

 

Final point about this website

 

It’s a wealth of home appliance information; about the brands, the products, the best ways to use them and what you can expect from them.

 

What you won’t see on our website is the feeling of safety you’ll have in our showroom. We’ll never tell you what to buy or what you should have. Instead, we’ll lay out the options honestly, give you our recommendations based on what we know and support any decision you make because we know it will have been made from a position of knowledge.

 

That’s the Canadian Appliance Source promise. It’s true at every location of ours across the country, and it’s especially true in our West Ottawa showroom.

 

We look forward to seeing you soon.

 

 

  • Frequently Asked Questions
  • Does your Ottawa store offer white glove delivery?
    Yes, we provide white glove delivery services for your convenience.
  • Are there any ongoing promotions?
    Yes, visit our promotions page on the website for current offers and discounts. We frequently update them to provide the best value.
  • Can I just walk-in or does your appliance store in Ottawa require an appointment or
    You can schedule an appointment before visiting by calling our store phone number or feel free to walk in to our store during business hours
  • Does you Ottawa location offer appliance financing
    Yes we offer financing at competitive rates
  • Can you hold my appliances until our house is built?
    Yes we can

Ottawa Appliance Store Ratings

 
4.5
 
3613 Reviews
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
Bought a stove, hood and airnfryer rack -Amazing,fast and super competitive in prices, we worked with Som Phamisith and it was one of the easiest consults we have ever had, will be back when we need more appliances updates
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5.0
Canadian Appliance Source Ottawa
Alex was delightful to deal with. He explained a lot about the microwave I was buying. Have dealt with Alex in the past. Will see him again when I need my next appliance. Thank you
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5.0
Canadian Appliance Source Ottawa
I shopped on their website (very good product selection and product information). I found exactly what we wanted. We went into the store location on Merivale Road (Ottawa), a salesman Dan) approached us immediately (great customer service). We showed him the fridge and stove we wanted and within a very short time the order was placed and we walked out very happy. Within 2 weeks our appliances were delivered and set up and we are now enjoying them. We would recommend Canadian Appliance Source to anyone looking to buy appliances.
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5.0
Canadian Appliance Source Ottawa
Professional service , the delivery was the same , they kept you informed until the delivery .I would not hesitate to make future purchases from them .
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5.0
Canadian Appliance Source Ottawa
Excellent service from Brendan , knowledgeable, Delivery went smoothly .
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
I was so impressed. I bought one washer and dryer set then realized it wouldn't fit. I was able to cancel and was then helped in finding one that would fit. I also appreciate the delivery set up where you can see when your delivery will occur.
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5.0
Canadian Appliance Source Ottawa
My shopping expereince and my delivery experience was amazing. Thank you Mohammed for all your time and effort. This is my third purchasing experience with Canadian Appliance Source and I have always been treated with dignity by those who served me.
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
My Frigidaire Electric Range Induction Cooktop 7 years old quit working. I called CAS and talked to Kenana Rosen and she provide a quote for a replacement so I could determine if repairing was worthwhile. Repairing was not worthwhile so we visited CAS and Kenana got us the stove we wanted delivered the next day. Good price, good service and fast issue free delivery.
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5.0
Canadian Appliance Source Ottawa
Friendly, professional, knowledgeable... good prices and helpful deals
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5.0
Canadian Appliance Source Ottawa
Process was super easy, organized and so fast...would totally recommend. Thank you Kenana Rosen :)
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5.0
Canadian Appliance Source Ottawa
Alex was an excellent sales person. He was very knowledgeable and didn’t try to upsell. He listened to our needs and responded with products that we are very happy with at prices which were competitive. I wouldn’t hesitate to recommend Canadian Appliance Source. Further, the delivery as well was impressive. The two who delivered our appliances were very accommodating and polite. They gave clear directions for getting started and were able to answer our questions confidently. Overall, we were very satisfied with the entire process!
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5.0
Canadian Appliance Source Ottawa
Very pleased with the entire shopping and delivery experience for our new washer and dryer. The sales associate Dan was very helpful and knowledgeable. The delivery team was also very professional. We opted to pay a little extra for next day delivery and the prices were still the best in town by a few hundred dollars. Thanks so much
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5.0
Canadian Appliance Source Ottawa
Brendan Donohue made the entire process easy and stress-free. He was genuinely knowledgeable about the features of different appliances and completely transparent about pricing and warranties with zero pressure. The delivery went off without a hitch. We are very happy with our new appliances and will definitely work with Brendan again! I would recommend Canadian Appliance Source to others.
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5.0
Canadian Appliance Source Ottawa
Completely professional and helpful.
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5.0
Canadian Appliance Source Ottawa
Sales Rep was awesome. Got us a great deal on a Samsung washer and dryer.
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5.0
Canadian Appliance Source Ottawa
We needed a fridge and Mr. Som Phamisith quickly figured out which products would be suitable. He was professional and understanding in all aspects of the transaction, which was informative, efficient and pleasant, with no nonsense whatsoever. I would do business with his store again, without any reservations.
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
In searching for a wall oven to replace our unit, we dropped by the Canadian Appliance Source (CAS) (Merivale Road) on August 30th where we spoke with a sales representative by the name of Dan Thorenton. He kindly helped us determine the best unit to meet our needs. On September 11th, appliance installers from Blue Flame Works came to install the purchased unit only to find it was damaged. After advising Dan of the situation, he quickly helped us determine a replacement and walked us through the process to have the unit replaced. The new unit was successfully installed on September 22nd. Working with Dan was great. He was friendly, very knowledgeable of wall oven products, responded to all our concerns and questions, and made the purchasing process smooth and easy. We'd certainly use CAS to purchase other appliances and recommend them to others.
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5.0
Canadian Appliance Source Ottawa
Had a great experience buying a new stove from Brendan. He was friendly and efficient and found me a stove that will meet all my needs. I highly recommend him.
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5.0
Canadian Appliance Source Ottawa
The sales was excellent and the after sales for booking delivery was excellent and the delivery crew were amazing.
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5.0
Canadian Appliance Source Ottawa
Excellent experience, got all my questions answered, in and out quickly with a new top of the line appliance. Will certainly shop here again!