Inventory Clearance Event - UP TO 35% OFF* Phone, Chat Or Visit a Showroom

Ottawa
Appliance Store

(West)
Serving Nepean, Ottawa, Kanata, Orleans, Gatineau, and surrounding areas.

Canadian Appliance Source

1547 Merivale Rd.
Nepean, ON  K2G 4V3

Store Hours


Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

Sales Line


Direct showroom line for sales:
(613) 224-5900
Nationwide toll-free line:
Chat with us for a quick response:
Chat Now

Customer Care


Before Delivery 1-833-227-0500 OPEN
After Delivery 1-866-282-8856 OPEN

Before Delivery
[email protected]
After Delivery
[email protected]

Manage My Order
  • Book delivery or local pickup.
  • Pay your order balance via credit card or Visa®/Mastercard® Debit.
  • Track your delivery in real-time.
  • View fulfillment status of your order items.
Access Now

Delivery Enquiries


For orders scheduled to be delivered today, July 5, call:

Pickup Location and Hours

Note that the pickup location is not at the showroom.


55 Banton St.
Ottawa, ON  K1G 6X8

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Pickup Not Available

Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa Canadian Appliance Source Ottawa

Sales Representatives

Sales Staff

Kenana Rosen

Languages: English

(613) 224-5900 x353

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Dan Thorenton

Luxury Appliance Specialist

(613) 224-5900 x304

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Mohammed Abdella

Languages: Arabic, English

(613) 224-5900 x326

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Marc Prieur

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x317

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Som Phamisith

Luxury Appliance Specialist

(613) 224-5900 x310

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Alex Polak

Luxury Appliance Specialist

(613) 224-5900 x308

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Brendan Donohue

(613) 224-5900 x297

[email protected]

Mon Tue Wed Thu Fri Sat Sun
Sales Staff

Jamie Malamud

Languages: English, French

Luxury Appliance Specialist

(613) 224-5900 x306

[email protected]

Mon Tue Wed Thu Fri Sat Sun

What you can expect at our Ottawa appliance store

 

West Ottawa’s home appliance shoppers all come to the same conclusion.

 

The showroom to visit for the best range of home appliance brands, prices and styles is the Canadian Appliance Source showroom in Emerald Plaza at Merivale Road and Meadowlands Drive W in West Ottawa, Ontario.

 

Serving Napean, Kanata, Orleans, Gatineau and the surrounding areas with quality fridges, refrigerators, ovens, dishwashers, ranges, microwave ovens, washing machines, washers and dryers. Canadian Appliance Source presents shoppers with options they won’t find anywhere else.

 

Right off the bat, visitors to our showroom notice the robust brand selection. Samsung, LG, Maytag, Whirlpool, KitchenAid, Bosch, Café, KitchenAid, Frigidaire, Electrolux, JennAir, Monogram and Thermador are all well-represented. And within those brand families, a range of price points exist so shoppers can get the brands they want at prices they can afford.

 

We can do this because we take the time to research the leading home appliance brands and ascertain where the best value is up and down their lineups. We also take style into account when we make our selection because we appreciate that form and function are equally critical when choosing an appliance for your home, especially given how the size of a home appliance can dominate the look of a room.

 

The due diligence we exercise helps us understand the best features and benefits of every appliance we sell. And because we take the time to dig deep into each feature and benefit, we’re able to clearly and simply explain each one to customers. As part of our research, we also looked into how other home appliance retailers present options to their customers and the difference is clear: our knowledge adds more value to the decision-making process.

 

Home appliances matter more than the jobs they perform

 

Think about kitchen appliances. The fridge keeps food cold, the microwave oven warms food up, the oven/stove helps you make meals out of ingredients and the dishwasher helps you clean up and prepare for the next visit to the kitchen.

 

That’s one way to look at it. Here’s another:

A good fridge has the space and flexibility to let you get a bit experimental at the grocery store and in the kitchen. It has more space for fruits and vegetables, Tupperware containers full of pre-made meals and different kinds of wine to pair with said meals.

 

A good microwave lets you prepare weekday meals faster and better, giving you more time to spend with your partner and children after a long day.

 

A good oven/stove makes you feel less like a line cook and more like a chef. This gives you the confidence to push yourself towards making more ambitious meals and having more fun in the kitchen, which gives you the motivation to do even more of it. That leads to fewer take-out meals and more money saved in the long run.

 

A good dishwasher is the ultimate time-saver, because who wants to wash dishes before washing them? Wouldn’t that time be better spent at the table with your family or your dinner guests? We think so.

 

The customers we serve

West Ottawa has a large number of builders, contractors, designers and tradespeople (we call them our corporate customers), and for them, our location couldn’t be better. We’re next door to C&M Textiles, which has become quite the popular contractor/designer spot for fabrics. So you can do your home appliances and your colour splashes in one shot. And for super busy corporate customers who are used to eating lunch quickly  and running to the next job site or appointment, the local options are numerous and diverse:  just about any style of food you’d ever want along Merivale.

 

Homeowners and renters (we call them consumer customers) also find our West Ottawa showroom’s location convenient. It’s easy to get to from all over Napean, Kanata, Orleans, Gatineau and the surrounding areas. If you can get to 417 and Maitland Avenue, we’re about 10 minutes south, and we have parking. A team of sales reps will be ready to help you shop for appliances that fit your home and your lifestyle.

 

The Canadian Appliance Source Difference

 

It’s a laser focus on home appliances. We don’t sell anything else so we spend all our time and energy on being the very best resource for leading appliances and information that will help our customers make the best decisions. This includes getting them to think about their own lifestyles, preferences and spaces, and sending them away more knowledgeable about how to choose home appliances and more able to weigh the benefits of each option against each other.

 

Another difference is how we define the term “best brand,” because it’s different than a lot of other places that sell home appliances — especially the big-box retailers and department stores. To them, the “best brand” is the one on promotion right now because it’s good for them. We focus on what’s good for our customers specifically; and sometimes that has nothing to do with reviews, popularity or price. None of those numbers matter. What matters is what our customers get for what they’re paying, and whether what they’re getting is of benefit to them. That’s the definition of value, and the brand that offers you the best value is the best brand for you. It’s that simple.

 

 

Customers are impressed by our approach

 

The first part of our conversation with new customers has nothing to do with home appliances and everything to do with the customer themselves and what they value. We do this because everyone values something different in the things they buy: It could be efficiency, price, style, brand or something else entirely. But we can’t build a home appliance plan until we know that.

 

From there, we talk about the kitchen or laundry room the new home appliance is going to live in. We discuss the size, the look and the desired feel of the space, and how the home appliance or appliances in question will improve it functionally and visually.

 

And don’t worry if you don’t have answers to the questions we ask. Part of our job is to help you figure out those answers, so we ask leading questions that get you thinking and brainstorming. But if you want to show up extra prepared to have those conversations, we suggest spending a bit of time on our website, reviewing our brands, reading the descriptions and thinking about what’s important to you.

 

If you’re a returning customer, welcome back and know that we haven’t forgotten about you. We keep detailed dossiers on all our customers so we can skip all the preliminary discovery and go straight to the recommendation phase. If your preferences or life situation has changed, be sure to let us know so we can update our information. What we don’t want is a situation where we send a customer home with an appliance that doesn’t jibe with them.

 

The area

 

We’re located in Emerald Plaza in Borden Farm in southwest Ottawa — on Merivale Road between Meadowlands Drive East and Capilano Drive. It’s just north of Merivale Mall, home to Marshalls and Shoppers Drug Mart where you can get stuff done before or after you shop for home appliances. Merivale also has a Planet Fitness so you can work up a sweat as you consider your home appliance options.

 

If you’re here during the lunch or dinner rush, you have all kinds of choice. Your quick-serve options include Harvey’s, Pizza Pizza and Subway. And if you want to take a load off, you can do it at the Four Seasons Cookhouse, Red Lobster, Sea King Seafood, the Merivale Noodle House and so many others. These restaurants are all kid-friendly too, so if you had to bring the little ones along to shop for home appliances, you can reward them with a yummy meal out (assuming they earn it).

 

And not too far up the road is the area’s Fabricland. Designers who come here for their appliance shopping find this super handy.  

 

 

Final point about this website

 

It’s a wealth of home appliance information; about the brands, the products, the best ways to use them and what you can expect from them.

 

What you won’t see on our website is the feeling of safety you’ll have in our showroom. We’ll never tell you what to buy or what you should have. Instead, we’ll lay out the options honestly, give you our recommendations based on what we know and support any decision you make because we know it will have been made from a position of knowledge.

 

That’s the Canadian Appliance Source promise. It’s true at every location of ours across the country, and it’s especially true in our West Ottawa showroom.

 

We look forward to seeing you soon.

 

 

    Frequently Asked Questions
  • Does your Ottawa store offer white glove delivery?
    Yes, we provide white glove delivery services for your convenience.
  • Are there any ongoing promotions?
    Yes, visit our promotions page on the website for current offers and discounts. We frequently update them to provide the best value.
  • Can I just walk-in or does your appliance store in Ottawa require an appointment or
    You can schedule an appointment before visiting by calling our store phone number or feel free to walk in to our store during business hours
  • Does you Ottawa location offer appliance financing
    Yes we offer financing at competitive rates
  • Can you hold my appliances until our house is built?
    Yes we can

Ottawa Appliance Store Ratings

 
4.5
 
3521 Reviews
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5.0
Canadian Appliance Source Ottawa
Jamie was very polite, efficient and well informed about the process of buying and the delivery of my new dryer. Thank you CAS and Jamie M.
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5.0
Canadian Appliance Source Ottawa
Received great service at the store and courteous and efficient delivery of the appliances. Hats off to Kenana for her knowledge and advice.
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5.0
Canadian Appliance Source Ottawa
Very efficient with both sales and delivery.
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5.0
Canadian Appliance Source Ottawa
Positive experience.
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5.0
Canadian Appliance Source Ottawa
Right product, at the right price, after trying 4 other stores in Kanata. Quick sale and next day delivery.
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5.0
Canadian Appliance Source Ottawa
Staff very knowladgeable et friendly. Good products as well. Thank you
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5.0
Canadian Appliance Source Ottawa
Alex from CAS Merivale Rd. Ottawa was a charm full stop. From beginning to end my experience with Alex was top notch. He managed a discount on the washer, set up a payment plan and was not bothered by any request changes such as delivery. Very competent sales person, polite, responsive, patient, answered all questions/concerns and very knowledgable about products offered. Follows up with email confirmation. Very pleased with the interaction and will ask for him next time.
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5.0
Canadian Appliance Source Ottawa
We had an emergency, our freezer wasn't working. We needed to get a new freezer ASAP. CAS was the only company that had stock. They were able to deliver the next day. This was a life saver. Very easy, very professional. I will use CAS in ths future.
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5.0
Canadian Appliance Source Ottawa
Fantastic service. Mohamed was great and explained all aspects of the appliances we were interested in. His recommendations have been taken into account in terms of which appliances would best fit our needs and budget. The delivery and installation services were superb. Super friendly and efficient. Wonderful experience. Easily would recommend CAS to any and all my friends and colleagues.
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5.0
Canadian Appliance Source Ottawa
Best price, next day delivery and professional team (thanks Alex). What more can you ask? Very happy! Will shop again.
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5.0
Canadian Appliance Source Ottawa
friendly, helpful service ... product was in stock and delivered two days after purchase
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5.0
Canadian Appliance Source Ottawa
I had to make a 10 appliance purchase. Brendan from sales was amazing to work with. He helped me make the right choices for all 10 appliances, ensuring I was getting the best possible deal. I wanted to specifically highlight that he made such a big purchase for me feel so easy and stress free and you truly can't put a price on that.
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5.0
Canadian Appliance Source Ottawa
Great experience. Som theSalesman was knowledgeable and friendly. Install of the new dishwasher was also a great experience. Highly recommend this store
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5.0
Canadian Appliance Source Ottawa
Very pleased with the purchasing process from the sales representative to delivery. This is my favourite place for buying appliances.
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5.0
Canadian Appliance Source Ottawa
An absolutely outstanding experience from start to finish! I want to highlight the exceptional service we received from Brendan Donohue. He was incredibly kind, professional, and genuinely dedicated to helping us choose the perfect washing machine. He took the time to explain everything clearly, answered all our questions with patience, and gave us honest, thoughtful advice. You can truly feel that he cares about his customers it makes all the difference. The delivery was just as impressive. The two delivery men were extremely polite, efficient, and respectful. They installed our new washer perfectly and took our old one without any hassle. A warm, human, and truly 5‑star service. I highly recommend this place and if you can, ask for Brendan. You’ll be in the best hands!
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
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5.0
Canadian Appliance Source Ottawa
It was a pleasure dealing with Brendan! Very professional and had the best interest of the client at heart! Thank you Brendan!
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5.0
Canadian Appliance Source Ottawa
CAS has very helpful knowledgeable sales staff with efficient delivery drivers.
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5.0
Canadian Appliance Source Ottawa
Was a pleasure working with Alex to get the appliances I wanted. Gave me the ins and outs of the various Brands to help with my decisions. Would buy from him again.
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5.0
Canadian Appliance Source Ottawa
Brendan provided an outstanding experience from start to finish. From the moment we walked in, he greeted us warmly and made us feel genuinely welcome. He took the time to understand our needs and guided us thoughtfully in choosing appliances that were a perfect fit for our home. What really stood out was his professionalism, patience, and attention to detail throughout the entire process—even through delivery, everything went smoothly thanks to him. His knowledge and honest advice made a big difference in our decision-making. If you’re looking for someone who is reliable, attentive, and truly committed to helping you find the right solutions, I highly recommend asking for Brendan. You’ll be in excellent hands.
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5.0
Canadian Appliance Source Ottawa
very good help with choosing a OTR microwave, knowledgeable sales person. Delivery as stated ad delivery person excellent, polite and efficient
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5.0
Canadian Appliance Source Ottawa
Our fridge all of a sudden had a burning electrical smell on Wednesday evening. I called CAS, spoke with Tyler Tiffin. He got us set up with a new fridge. Delivered Friday and they took away the old one. Very easy and quick.
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5.0
Canadian Appliance Source Ottawa
I recently had a great experience with CAS and wanted to share my feedback. From start to finish, the process was smooth, professional, and stress-free. A special shoutout to Kenana from the Merivale showroom, who was incredibly helpful throughout she took the time to understand our needs, walked us through the options, and made sure we found exactly what we were looking for without any pressure. What stood out the most was the combination of quality, affordability and experience displayed, CAS and Kenana truly deliver on all fronts. The delivery was prompt and handled with care, which made the entire experience even more convenient. Overall, I’m very satisfied with my purchase and the level of service I received. Thanks again to Kenana and the CAS team I would highly recommend them to anyone looking for reliable appliances and excellent customer support.
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5.0
Canadian Appliance Source Ottawa
Excellent products and Brendan Donahue did an outstanding job taking care of us. We have purchased from him in the past. The tracking of the delivery was very handy giving us a good idea as to when they were arriving. The two men on the delivery team were wonderful - courteous, efficient, careful and pleasant.